What are the responsibilities and job description for the Arlo Grey - Floor Manager position at The LINE Hotel Group?
Benefits:
More than a group of hotels, the LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.
We are seeking a dynamic Restaurant Floor Manager to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.
Responsibilities
We offer competitive wages and benefits while fostering a diverse and inclusive work experience.
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
- 401(k)
- 401(k) matching
- Employee discounts
- Flexible schedule
- Free food & snacks
- Health insurance
- Paid time off
- Training & development
- Vision insurance
More than a group of hotels, the LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.
We are seeking a dynamic Restaurant Floor Manager to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.
Responsibilities
- Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel
- Maintain “open door” communication with employees
- Uphold the highest standards of hospitality and service, constantly monitoring guest experience
- Create and develop training programs with the goal of constant improvement, both at the individual and group level
- Responsible for obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service
- Develop new and analyze existing procedures that will improve guest patronage under the guidelines of Company’s policies
- Handles all guest complaints in the restaurant area
- Inspect and taste prepared foods to maintain quality standards and sanitation regulations
- Participate in decision making and financial responsibility of Food & Beverage Program
- Participate in weekly departmental meetings
- Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
- Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
- Assist GM in interviewing, selecting, training, guiding, managing and scheduling personnel
- Monitor and develop employee performance to include, but not limited to, providing supervision, conducting counseling, evaluations, setting annual goals and delivering recognition and reward
- Ensure staff understands their job expectations before holding them accountable
- Attend relevant meetings
- High School diploma or general education degree (GED)
- Three (3) years related experience in hospitality or service industry preferred
- Strong communication skills
- Collaborative spirit
- Ethical Conduct
- Computer Proficiency: Microsoft Office, Opera PMS, POS
- Positive Attitude
- Eye for Detail
- Problem solving abilities
We offer competitive wages and benefits while fostering a diverse and inclusive work experience.
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
