What are the responsibilities and job description for the Rental Coordinator position at The Lilly Company?
The Lilly Company has been a leading provider in the material handling industry since 1919, serving the southeastern United States with innovative and efficient products. We specialize in forklift sales, rentals, parts, and service, along with a broad range of warehouse solutions designed to streamline business operations.
Overview
We are seeking an energetic and detail-oriented Rental Coordinator to join our dynamic team. In this vital role, you will manage rental operations, coordinate customer interactions, and ensure smooth communication between clients and our service teams. Your proactive approach will help us deliver exceptional customer service while maintaining accurate inventory and rental records.
Duties
- Manage the rental process from customer inquiry to vehicle handover, ensuring all documentation is complete and accurate
- Coordinate with sales teams to promote rental options and assist with outside sales efforts
- Maintain and update inventory control systems using Microsoft Office tools such as Excel and Word
- Conduct phone communication with customers, providing clear information about rental terms and answering inquiries with professionalism and courtesy
- Assist at the front desk by welcoming visitors, handling administrative tasks, and supporting daily operations
- Oversee manual handling of rental equipment, including heavy lifting when necessary, ensuring safety protocols are followed
- Perform regular maintenance checks on rental vehicles and equipment to ensure optimal condition
Requirements
- Proven experience in retail sales, customer service, or automotive rental industry roles
- Strong organizational skills with the ability to manage multiple tasks efficiently
- Excellent communication skills, including public speaking and phone etiquette
- Technical proficiency in Microsoft Office Suite (Word, Excel) for data entry and inventory management
- Bilingual or multilingual abilities are a plus for serving diverse customer bases
- Experience with inventory management systems
- Ability to perform manual handling tasks safely, including heavy lifting when required
- Demonstrated negotiation skills and marketing aptitude to promote rental services effectively
Join us at The Lilly Company where your enthusiasm fuels our success! We offer a vibrant work environment that values proactive individuals eager to grow their careers in a fast-paced industry. If you thrive on delivering exceptional customer experiences while managing operational details seamlessly, we want to hear from you!
The Lilly Company is an Equal Opportunity Employer
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $45,464 - $67,515