What are the responsibilities and job description for the Outreach Specialist position at The Life Link?
Join Our Motivated, Compassionate, and Client-Centered Team at The Life Link!
About The Life Link
The Life Link is a respected Santa Fe non-profit dedicated to helping hungry, homeless, and displaced individuals and families achieve self-sufficiency. We break cycles of chronic homelessness, mental illness, trauma, and substance use through a comprehensive approach including emergency assistance, housing, employment services, and advanced substance use and mental health treatment.
The Opportunity
We are seeking a dedicated and consistent employee for street-based outreach. You will be a vital link, empowering individuals experiencing homelessness to gain housing, employment, and a strong social support network.
We employ a positive, client-driven, and strength-based approach in all we do.
Key Responsibilities (What You'll Do)
- Provide contract case management services, including assessment, referral, and follow-up, tailored to the unique needs of clients experiencing homelessness.
- Conduct community outreach to engage unhoused individuals, build trust, and inform them of available health care and substance abuse services.
- Coordinate client support services to secure safe, affordable housing, ensure access to treatment, identify educational/employment options, and provide life skills training.
- Assist clients in accessing crucial Federal, State, and local programs (e.g., Medicaid, financial assistance).
- Advocate on behalf of clients, including accompanying them to appointments.
- Maintain accurate patient records and submit all required activity reports promptly.
- Practice safety protocols and de-escalation techniques at all times, ensuring safety during street case management.
What You'll Bring
- Skills: Strong background in community outreach, networking, crisis management, and case management.
- Knowledge: Sensitivity to trauma, cultural factors, and challenges affecting persons with severe mental illness, chemical dependency, and co-occurring disorders. Knowledge of Santa Fe/Espanola area resources is a plus.
- Minimum Requirements:
- High school diploma or GED
- Must pass a criminal background check.
- Must pass a driving record background check
Job Type: Full-time
Required: Drug Screen
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Santa Fe, NM 87505 (Required)
Ability to Relocate:
- Santa Fe, NM 87505: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $23