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Intensive Case Manager (ICM) -Salary

The Lehigh Conference of Churches
Allentown, PA Full Time
POSTED ON 12/15/2025 CLOSED ON 2/7/2026

What are the responsibilities and job description for the Intensive Case Manager (ICM) -Salary position at The Lehigh Conference of Churches?

Overview
We are seeking an Intensive Case Managers to join our team. The ideal candidate will have a passion for helping individuals navigate challenging situations and access the resources they need to improve their quality of life.

Duties
- Provide comprehensive case management services to clients, including assessing needs, developing care plans, and coordinating services
- Conduct regular client meetings to monitor progress and adjust plans as needed
- Collaborate with internal and external stakeholders to ensure clients receive appropriate support
- Utilize motivational interviewing techniques to empower clients in setting and achieving goals
- Assist clients in accessing workforce development programs, addiction counseling, and behavioral health services
- Manage crisis situations effectively and provide appropriate interventions
- Maintain accurate and up-to-date client records in compliance with regulations

- Other duties as assigned.

Qualifications
- Bachelor's degree in Social Work, Psychology, Criminal Justice, Political Science, Education, History, Counseling or related field. Applicants may also have a high school diploma with 12 credit hours in social sciences and 2 years in human services with 1 year direct client contact.
- Strong understanding of crisis management techniques
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Valid driver's license, use of car during work hours, and valid auto insurance

-New grads and seasoned case workers are encouraged to apply.

Job Type: Full-time

Pay: $43,000.00 - $44,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: In person

Salary : $43,000 - $44,000

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