Bilingual Reception and Client Intake Coordinator

Job Summary
We are seeking an energetic and detail-oriented Reception and Client Intake Coordinator to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and facilitate smooth client intake processes. Your positive attitude and organizational skills will ensure every visitor and caller receives exceptional support, creating a professional and friendly environment that reflects our commitment to excellent service. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily administrative functions.

Responsibilities

• Greet visitors warmly, ensuring a positive first impression for clients, vendors, and guests.
• Manage multi-line phone systems with professionalism, providing clear information and directing calls efficiently.
• Handle client intake procedures accurately, including data entry, appointment scheduling, and maintaining client records.
• Maintain a well-organized front desk area, including filing, photocopying, and managing incoming/outgoing mail.
• Support office management tasks such as calendar management, appointment confirmations, and basic bookkeeping using QuickBooks or similar tools.
• Assist with clerical duties like proofreading documents, updating databases, and managing office supplies inventory.
• Provide exceptional customer service by addressing inquiries promptly and professionally via phone or in person.

Qualifications

• Proven experience in front desk operations or office management roles with strong organizational skills.
• Excellent communication skills with phone etiquette proficiency; bilingual abilities are a plus.
• Demonstrated computer literacy including Microsoft Office Suite (Word, Excel), Google Workspace (Gmail, Calendar), and data entry skills.
• Prior clerical or administrative experience with familiarity in filing systems and proofreading documents.
• Ability to multitask efficiently while managing time effectively in a fast-paced environment.
• Personal assistant experience or calendar management skills are desirable.
• Knowledge of bookkeeping software such as QuickBooks is advantageous; familiarity with office equipment like multi-line phones is essential. Join us to be the friendly face that keeps our office running smoothly! This role offers a dynamic environment where your organizational talents will shine while supporting our team’s success every day.

Pay: $18.00 - $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Work Location: In person

Salary : $18 - $22