What are the responsibilities and job description for the Community Relations Director position at The Laurel at Vernon Hills Memory Care?
Come join the ONELIFE Senior Living team! We are looking for compassionate and dedicated team members with a common purpose of making a difference in the lives of seniors.
The Laurel at Vernon Hills Memory Care, located in Vernon Hills, IL is seeking a passionate and strong customer-oriented Community Relations Director to facilitate new residents moving into our community.
We offer competitive wages with opportunities to grow! Training available for qualified candidates
Responsibilities of the Community Relations Director
- Exhibits leadership qualities and communicates professionally with employees, residents, family members, responsible parties, and other healthcare professionals.
- Coordinates and initiates all sales functions for the community, including outreach and professional development.
- Conducts sales tasks including managing leads, lead generation, and touring prospective new residents.
- Strong closing skills.
- Manage the move-in process and provide an excellent customer service experience.
- Implements sales and marketing plans that meets the overall business plan for census goals and financial objectives.
- Ensure that the community is presentable for tours and visitors at all times.
- Coordinate special events for the community.
- Participates in new employee orientation and monthly in-services.
- Ensure residents are provided privacy, respect, and dignity.
- Follows standard precautions and infection control procedures.
- Completes state required training upon hire and annually.
Required Experience
- Possess, at a minimum, a high school diploma or equivalent.
- A minimum of (2) or more years’ prior sales and marketing experience, seasoned Sales Director who can close is required.
- A minimum of (2) years of Memory Care sales experience with a proven track record is required.
- Proficient in Microsoft Office and standard office equipment.
- Must be able to speak, read, and write in the English language.
- State Criminal Background Check and LIC 508 Criminal Record Statement.
Job Type
- Full Time
Benefits
- A benefit package is offered to full-time employees.
- Supplemental insurance plans are available including pet insurance.
- Flexible Spending Account (FSA)
- Employee Assistance Program
- Health Advocate Program
- Employee Discount Program
The Laurel at Vernon Hills Memory Care is an equal opportunity employer. All candidates must be able to pass a criminal background check and a comprehensive reference check.