What are the responsibilities and job description for the General Manager position at The Lash Lounge?
Responsive recruiter
Benefits
Who We Are
The Lash Lounge is the premier salon for Lash Extensions with over 130 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guest's natural lashes.
Who We Are Looking For
The General Manager position is a high-profile leadership position that is responsible for two salon's overall growth, coordination, operational success. The General Manager will ensure both our salon meets or exceeds financial goals, while providing remarkable leadership in areas of customer service, team member relations, sales, and member participation. The General Manager will provide daily support to their team and offer ongoing leadership, motivation, and development. They are responsible for coaching, communication, alignment, and holding their Lash Lounge team to the salon expectations. The General Manager will also act as the salon ambassador to provide each member an unforgettable experience.
Responsibilities
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
What We Do
The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.
Why Join Our Team
We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers.
Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.
Benefits
- Bonus based on performance
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
Who We Are
The Lash Lounge is the premier salon for Lash Extensions with over 130 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guest's natural lashes.
Who We Are Looking For
The General Manager position is a high-profile leadership position that is responsible for two salon's overall growth, coordination, operational success. The General Manager will ensure both our salon meets or exceeds financial goals, while providing remarkable leadership in areas of customer service, team member relations, sales, and member participation. The General Manager will provide daily support to their team and offer ongoing leadership, motivation, and development. They are responsible for coaching, communication, alignment, and holding their Lash Lounge team to the salon expectations. The General Manager will also act as the salon ambassador to provide each member an unforgettable experience.
Responsibilities
- Manage the daily operations of the salon
- Ensure the salon meets or exceeds financial goals
- Maximize sales and membership participation
- Make sure both guests and team members are scheduled efficiently and effectively
- Provide daily support to team members
- Coach and develop team members
- Ensures each guest has a unforgettable and consistent experience
- 5 years directly managing a team of 10 or more
- 5 years or more in Front Desk Sales role, preferably in Salon/Spa or Membership focused businesses
- College Degree in Business or other relatable field experienced is preferred
- Reliable transportation
- Exceptional customer service skills and computer skills
- MindBody Online Software experience is a plus!
- Salary; commensurate with experience
- Annual Bonus Plan
- Free lash extensions and discounts on all other salon services
- Discounts on retail products
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
What We Do
The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.
Why Join Our Team
We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers.
Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.