What are the responsibilities and job description for the Front Desk Associate/ Concierge position at The Lash Lounge?
Benefits
The Lash Lounge Chesterfield (TLLC) and The Lash Lounge O'Fallon (TLLO) are locally family owned and operated eye lash salon that are part of a network of over 134 locations nationally. We offer a complete menu of services including Eye Lash Extensions, Lash Perming, Lash and Brow Tinting, Brow Threading/sculpting, and Brow Laminations just to name a few. We offer a luxurious and warm atmosphere while focusing on the health and care of our guests’ natural lashes. We have P.A.S.S.I.O.N.; (Professionalism, Appreciation, Service Oriented, Integrity, Ownership, Never Give up Attitude. . It's what we offer to every guest we help to look and feel beautiful, and it's how we exemplify ourselves as a community built on love, loyalty, and confidence.
Who We Are Looking For
We are looking for a highly motivated and experienced Concierge/Front Desk Associate(s) for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!), cosmetics and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients, as well as interacting with our professional lash stylists. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!
Responsibilities
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Training & development
- Company parties
- Competitive salary
- Opportunity for advancement
- Paid time off
The Lash Lounge Chesterfield (TLLC) and The Lash Lounge O'Fallon (TLLO) are locally family owned and operated eye lash salon that are part of a network of over 134 locations nationally. We offer a complete menu of services including Eye Lash Extensions, Lash Perming, Lash and Brow Tinting, Brow Threading/sculpting, and Brow Laminations just to name a few. We offer a luxurious and warm atmosphere while focusing on the health and care of our guests’ natural lashes. We have P.A.S.S.I.O.N.; (Professionalism, Appreciation, Service Oriented, Integrity, Ownership, Never Give up Attitude. . It's what we offer to every guest we help to look and feel beautiful, and it's how we exemplify ourselves as a community built on love, loyalty, and confidence.
Who We Are Looking For
We are looking for a highly motivated and experienced Concierge/Front Desk Associate(s) for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!), cosmetics and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients, as well as interacting with our professional lash stylists. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!
Responsibilities
- Increase membership sales and retail sales.
- Greet visitors and provide an excellent customer experience.
- Book appointments in person, online phone and text.
- Contribute to group operations, such as inventory maintenance.
- Maintain a clean and inviting environment.
- Attend monthly employee meeting/training.
- 1 year customer service or retail sales experience preferred but not required.
- Strong attention to detail.
- Ability to multitask in a fast-paced environment.
- Ability to work weekends and some evenings
- Flexible with hours and shifts.
- Drama Free Salon
- Hourly Wage w/ $15-20 Bonus for Membership Sales
- Paid Personal Time Off after 6 months.
- Free lash extensions and other salon services.
- 50% Employee discounts on retail products.
- Discounted rate for a family member or BFF of your choosing!
- Two Locations to choose from; Chesterfield and O'Fallon-Highway K.
Salary : $15 - $20
