What are the responsibilities and job description for the Lasik Technician/Surgical Coordinator position at The Laser Center of Coral Gables?
Description
Assist doctors with all surgical procedures including prepping surgical charts
Assist in surgery by preparing the laser room with supplies and sterilized equipment and restocking following refractive procedures
Confirm patients’ pre-op appointments, provide arrival times and pre-op instructions, and ensure pre-op completion two weeks before surgery
Review pricing and surgical details with patients, and collect payments
Obtain pre-ops from referring doctors, and facilitate communication with the pharmacy
Provide pre-operative care to patients on surgery days and post-operative care to patients during surgery and post-operative appointments
Follow standard operating procedures that protect the patients, doctors, and staff from undue risk and liability
Work up patients for consultations and complete testing in order for the physician to determine if the patient is a candidate for the procedure
Primary patient liaison from the time the patient enters the center
Ophthalmic testing, including auto refraction, visual acuity, topographical mapping, oberometry measurements, lensometry, and
eye dilation in a manner consistent with The Laser Center's Gold Standard approach
Stock all medication and medical supplies ensuring proper quantities are on hand at all times and prepared for upcoming surgery days by prepping the OR room, including the femto laser
Complete monthly inventory reports
Effective communication of pricing and packages consistent with The Laser Center's Gold Standard approach. Effective and timely follow-up with prospective, current, and past patients
Calibrate equipment, including laser, maintain surgical instruments, flapmakers; schedule timely maintenance of all equipment in the surgical suite, and eye lanes
Patient closing, including surgery and post-op scheduling, financial and informed consent discussions
Primary staff member to develop bond with patients ensuring they feel welcomed, understood, and appreciated not only during consultation but day of surgery as well
Requirements
Job Specifications
Typically has the following skills or abilities:
2 to 4 years of experience in healthcare or related field
Great customer service skills; ability to deliver high customer satisfaction
Good listening and verbal communication skills
Enables ODs and surgeons to smoothly and effectively deliver excellence in technical aspects of patient care
Promote cooperative environment with both the clinical and operational side of the business
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click here.
Salary : $19 - $22