Seasonal Pool Server

DEPARTMENT: Pool Bar

JOB TITLE: Pool Server

REPORTS TO: F&B Director

SUPERVISES: n/a

PRIMARY OBJECTIVE OF POSITION:

To provide the utmost in attentive and efficient service. Maintain a positive attitude and ensure our guests feel welcome and comfortable.

RESPONSIBILITIES AND JOB DUTIES:

· Taking care of every guest as it pertains to food service.

· Knowledge of the sequence of service: Explanation of daily specials, wine order, food order, mis-en-place for table, serve appetizer, serve entrée, check with guest periodically to ensure satisfaction, dessert and coffee service, presentation of check.

· Knowledge of beverages, wines, drink recipes, basic garnishes, food service.

· Serves guests food and beverages poolside

· Removes dishes, glasses, silverware or other item from tables and countertops and takes them to the dish pit for proper sanitation

· Responsible for maintaining an organized and clean service area at all times, including set up and breakdown

· Ability to up-sell and increase check averages.

· Adheres to proper cash drop procedures and closing out daily procedure

· Remaining and being seen on the floor at all times.

· Abiding by hotel, and sanitation guidelines.

· Wipe down, set up and move, when necessary, all pool deck equipment.

PHYSICAL DEMANDS:

· High intensity and a stressful environment as it pertain to cover counts.

· Must be able to carry 3 plates at a time of weights up to 15 pounds.

· Ability to remain on your feet for 7 hours

· Ability to work in high temperatures.

SPECIAL SKILLS REQUIRED:

· Knowledge and identity of food items. Knowledge of wine, liquor and other beverage service.

· Ability to provide courteous, efficient and professional service. Greet guests with a smile. Be able to answer any questions from the guest concerning the menu, our hotel, and other outlets of the Hotel

· Must have an open and flexible schedule

· Ability to think fast, react fast, and resolve issues

· Empowerment to take problems into own hands and resolve them

· Must know your clientele and remember names and favorite foods.

EDUCATION REQUIRED:

High school diploma required.

EXPERIENCE REQUIRED:

2 Years as a server.

LICENSES OR CERTIFICATES:

· Must be minimum age to serve alcohol.

· Ability to obtain any government required license or certificate.

· CPR Certification and/or First Aid Training preferred.

· Tips Training necessary, may be provided by the Hotel.

· Food handlers certification.

Pay: $18.06 - $19.06 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Referral program

People with a criminal record are encouraged to apply

Experience:

• Serving: 2 years (Required)

License/Certification:

• RBS Certificate (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

Salary : $18 - $19