What are the responsibilities and job description for the Banquets Manager position at The Langham, Boston?
About Langham Hospitality Group
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.
PURPOSE AND OBJECTIVES OF POSITION
Banquet Manager is a member of the Food and Beverage team whose primary responsibility is to ensure the success of all banquet events, while maintaining a profitable operation, providing the highest levels of service. Hospitable, welcoming and friendly guest service are essential requirements of the position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Prepare daily/weekly payroll and schedule
- Schedule and conduct monthly departmental meetings
- Responsible for overseeing successful operation of all function areas
- Responsible for inventory and supplies, approve all requisitions
- Coordinate assignments for all positions on a per function basis
- Ensure maximum level of guest service while maintaining Langham standards
- Process all billing and gratuity on daily basis
- Attend Langham Hotel Meetings
SUPPORTIVE FUNCTIONS
- Conduct annual PRIDE reviews for staff members
- Participating in menu planning
- Interviewing and training new staff members, and handle disciplinary actions if necessary
JOB KNOWLEDGE, SKILL AND ABILITY
- Experience with and good understand of F&B POS and F&B Menu knowledge
- Strong knowledge of service standards, and different service types (French, Russian, etc.)
- Comply with all local liquor laws, health and sanitation regulations
SAFETY REQUIREMENTS
- Food Safety: Abides by food safety requirements and ensures that others do so by monitoring FIFO inventory and visually inspecting food prep and delivery activities.
EDUCATION AND/OR EXPERIENCE
- Minimum 1 year of progressive experience in a luxury hotel
- High school diploma required
CERTIFICATES, LICENSES, REGISTRATIONS
- ServSafe Alcohol and/or TIPs
PHYSICAL DEMANDS
- Able to grasp, lift and/or carry up to 25 lbs. as needed. Able to work long hours plus the ability to stand, sit or walk for extended periods of time