Business Office Manager

Job Summary

The Business Office Manager is responsible for coordinating and maintaining the business, financial, and administrative functions of the community. This role supports billing, accounts receivable, accounts payable, payroll processing support, employee records, new hire documentation, and administrative compliance. The Business Office Manager serves as a primary point of contact for resident billing inquiries, financial documentation needs, and administrative coordination.

Responsibilities

• Prepare, process, and distribute monthly resident billing statements.
• Assist residents and families with billing inquiries, payment questions, and account reviews.
• Track payments, post receipts, and maintain accurate account records.
• Coordinate move-in and move-out billing adjustments.
• Assist with collections follow-up in alignment with community policies.
• Process vendor invoices
• Maintain vendor files and documentation.
• Communicate with vendors regarding billing, statements, or service confirmations.
• Assist with contract and service agreement organization.
• Assist with payroll processing, time and attendance tracking, and required documentation.
• Help ensure employees complete required new hire paperwork.
• Maintain employee records, forms, and compliance documentation.
• Assist staff with basic payroll or benefit questions and refer as appropriate.
• Assist with tours, inquiries, and visitor engagement as directed.
• Assist with phones, reception coverage, and front office duties as needed.
• Prepare and organize required admission documents and resident files.
• Maintain accurate census-related administrative records.
• Maintain orderly, confidential, and compliant business and resident records.
• Ensure filing systems, paper and electronic, are organized and up to date.
• Assist with audits, surveys, or inspection preparation as directed.
• Demonstrate strong customer service, communication, and problem-solving skills.
• Uphold the mission, vision, and values in all interactions.
• Use electronic health record systems for census or billing-related details.

REQUIRED QUALIFICATIONS

• High school diploma or equivalent.
• Strong communication, organization, and relationship-building skills.
• Must be able to read, write, and communicate effectively in English to complete documentation, follow care plans, and communicate with residents, families, and regulatory agencies, unless reasonable accommodation can be made.
• Ability to manage multiple priorities, deadlines, and follow-up tasks.
• Ability to work independently and as part of a team.
• Proficiency with computers and office software.
• Ability to meet the physical demands of the role, including mobility throughout the community.

PREFERRED QUALIFICATIONS

• Experience in senior living, assisted living, memory care, healthcare, or hospitality.
• Experience working with residents, families, or customer-facing environments.
• Experience with billing, payroll support, or accounts receivable processes.

Join us as a Business Office Manager where your leadership will directly impact the efficiency of our healthcare services. Bring your expertise combined with your energetic drive to foster a thriving practice environment dedicated to delivering outstanding patient care.

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18