What are the responsibilities and job description for the Nail Technicians position at The Lake Estate?
Throughout our history, many have lived and thrived on the water and land we now call home. At The Lake Estate on Winnisquam, a luxury resort, we honor the history of the land and natural beauty in which we are fortunate to live. Our passion and dedication in delivering personalized service and memorable experiences set us apart as a hospitality leader. Join our team and be part of a family that values both tradition and innovation.
The Spa Nail Technician will provide exceptional nail services which includes above-perfect polish application, soothing massage, and nail spa treatments while maintaining the highest level of professionalism, a customized approach and over-the-top hospitality to guests. In addition, meticulous sanitation and disinfection procedures must be followed.
DUTIES AND RESPONSIBILITIES:
- Provide nail services to guests in a timely, courteous, and efficient manner including, but not limited to, manicures, pedicures, foot soaks/treatments, etc.
- Exceptional skill and the ability to stay on time with service schedule.
- Maintain an agreed upon retail sales to service ratio with the exceptional products, gifts and accessories provided.
- Maintain an agreed upon minimum upsell percentage.
- Attend pre/post shift meetings.
- Participate fully in maintaining backbar.
- Complete all necessary record-keeping tasks as they pertain to the operation of the Spa i.e., disinfection of pedicure stations.
- Participate in all advanced training.
- Escorts guests to and from treatment areas in a graceful manner, attending to any immediate needs throughout the Spa visit.
- Assist in providing information for any inquiries, help to coordinate all guest requests for services and maintain impeccable cleanliness of the Spa and yourself.
- Ensure guest comfort and safety throughout the treatment.
- Maintain work area with necessary supplies, sanitation and disinfection procedures ensuring treatment area is always immaculate (manicure/pedicure stations are clean, pedicure areas are disinfected and labeled "Clean" or "Disinfected," keep counters and products clean).
- Perform monthly and quarterly deep-clean responsibilities.
- Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the Spa.
- Assist in any other function as requested by the Director of Spa and Wellness as it pertains to the salon, lounges, retail area, and terrace area.
- Participate fully in any/all promotions within and outside the spa, or at off-site events.
EDUCATION & SKILLS:
- Current NH License Issued by Board of Licensing
- 2 years' experience as a Nail Technician in a luxury spa or equivalent experience