Assistant Maintenance/Work Order Coordinator

JOB OVERVIEW:
THIS IS AN OFFICE POSITION - The Assistant Maintenance Coordinator plays a vital role in ensuring the smooth management of our portfolio of single family homes, condos, townhomes and apartments. This position involves working with the Maintenance Coordinator overseeing maintenance activities, obtaining bids and pricing, coordinating repairs with tenants, landlords & vendors, dispatching maintenance staff to daily job sites, following up to close out each work order and documenting each task. The ideal candidate will possess strong computer skills, mechanical knowledge, leadership skills, and a commitment to customer service. This is an in-office desk/customer service position.

RESPONSIBILITIES:

• Coordinate and oversee daily work orders submitted by tenants to ensure timely completion of work.
• Handle incoming requests for maintenance/repairs/work orders
• Coordinating & scheduling appointments with tenants & vendors
• Confirming scheduled appointments
• Working with owners on bidding/estimates work orders
• Following up with tenants and vendors on completed work orders

REQUIREMENTS:

• Minimum 2 years proven experience in a maintenance coordinator role in a RESIDENTIAL property management company.
• MUST HAVE working knowledge of processing work orders from a RESIDENTIAL property management perspective.
• MUST HAVE knowledge of Appfolio Property Management Software or similar.
• Knowledge of basic computer programs.
• Knowledge of basic landlord/tenant guidelines.
• Knowledge of basic home issues, remedies, & maintenance items
• California Drivers License in good standing
• Spanish/English Bilingual Helpful.
• Able to lift and carry at least 25 pounds.

ADDITIONAL DETAILS:

• Location: Upland, CA
• Hours: 9:00am to 5:30pm - Monday thru Friday
• 40 hours per week, $21.00 to $23.00 per hour depending on experience
• Benefits: Medical & Paid Holidays after 4 months, Accrue up to 6 sick days annually, One week paid vacation after 1 years.
• A company car is provided for all company related appointments.

We are a privately owned offsite property management company, managing homes, condos, townhomes and apartment buildings in the San Gabriel Valley, Pomona Valley and Inland Empire. Established in 1997, we have two offices with our corporate office in Upland. With our growth history, there is tremendous opportunity to learn and grow with the company.

This position offers an opportunity for growth within the organization. If you are passionate about property management and/or maintenance coordination and possess the necessary skills, we encourage you to apply for this dynamic role!

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

• Health insurance
• Paid time off

Application Question(s):

• On a scale from 1-10 with 10 being highest, what is your computer software proficiency?

Experience:

• RESIDENTIAL Property Management: 2 years (Required)
• Appfolio or Similar Property Management Software: 2 years (Required)
• Computer operation: 2 years (Required)

Language:

• Spanish (Preferred)

Work Location: In person

Salary : $21 - $23