Assistant General Manager

Assistant General Manager

Summary

The Kitchen Bistro in Boulder is a community gathering spot featuring a seasonal menu and shared plates set in a modern, rustic atmosphere. The AGM supports the General Manager in building a cohesive team, managing the daily operations of the restaurant and creating an environment of fun, warm, and relaxed hospitality. The right candidate must have the ability to manage and inspire staff, a solid understanding of restaurant operations, and the ability to bring creative solutions to the table. This person must have experience managing people and be passionate about our philosophy that ingredients should be consciously sourced to ensure the highest quality results. This is a wonderful opportunity for anyone who wishes to be part of a rapidly growing company with a people-driven culture.

Responsibilities

• Assist GM in all areas of the restaurant and support final decisions on matters of importance.
• Always recognize the power of being present and engaged with guests and staff. Focus on people and making connections, while strengthening relationships that already exist.
• Ensure positive guest service in all areas. Promptly investigate and resolve complaints concerning service and food quality taking all appropriate actions to turn dissatisfied guests into regulars.
• Create lasting relationships with guests to ensure contagious loyalism.
• Maintain an accurate plan of restaurant staffing needs. Assist with interviewing and hiring candidates.
• Assist GM with employee supervision, discipline, training, development, and termination.
• Develop employees by providing ongoing feedback, establishing performance expectations, and assisting with performance reviews. Help and inspire each employee to reach their greatest potential.
• Demonstrate integrity in all areas, both personal and professional. Instill trust and dependability among the staff always working with a team mindset and from a place of respect.
• Manage shifts including daily decision making, scheduling, product quality, and cleanliness.
• Share in the restaurants' vision and responsibility of being eco-conscious through sustainability and leadership in the community and industry.
• Ensure that all financial and personnel/payroll administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
• Ensure proper safety procedures are in place to provide a safe working and guest environment and to reduce the risk of injury and accidents. Report employee or guest accidents promptly.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, health department regulations, and all federal/state/local laws. Always follow and enforce company policies and procedures.
• Ensure consistent, high-quality service, and food preparation. Adhere to company standards to increase sales and minimize costs.

Qualifications

• Self-discipline, initiative, leadership ability, and outgoing nature.
• Exceptional communication skills.
• Strong computer skills; experience with Microsoft Excel and Word, Aloha POS, Hot Schedules preferred.
• Minimum 3 years of experience in a supervisory position for a full-service, high volume, upscale dining restaurant, or other food and beverage establishment with a similar capacity and clientele.
• Having directly supervised at least 30 employees
• Superior temperament, adaptable nature, and good communication skills.
• Motivated professional with a love for taking care of others.
• Demonstrate integrity in all areas, both personal and professional.
•  Ability to manage multiple tasks at a time while maintaining attention to detail. 
• Must be able to operate effectively as part of a team and communicate clearly.
• Must be able to serve alcohol.
• The ability to work evenings, weekends, and holidays.
• Must be at least 18 years of age.

Working Conditions

• Ability to perform all functions at the restaurant level.
• Working with hot, cold, and potentially hazardous equipment as well as operating office equipment.
• The physical demands described here are representative of those that are to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to walk.
• May be required to work in very warm or cold conditions for an extended period of time.
• The employee is occasionally required to climb or balance and stoop, kneel, crouch.
• The employee must regularly lift and /or move up to 45 pounds, frequently lift and/or move up to 45 pounds and occasionally lift and/or move up to 50 pounds. 
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The employee may be asked to walk to local businesses, promoting, marketing, and distributing materials as needed.
• The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Salary

• $70,000 - $90,000 annually 

Benefits we offer!

• Competitive salary
• PTO and Paid Sick Time
• Health, vision, and dental insurance
• 401K retirement plan with employer match
• Short-term and Long-term disability insurance
• Wellness reimbursement program
• Store discount
• Pet Insurance
• Educational Reimbursement
• Advancement Opportunities
• Great Company Culture and Community Involvement!

The Kitchen is an EEO Employer. The responsibilities and physical demands described here describe the essential nature and level of work performed and are representative of those that are to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.erform essential functions.