Food Runner/Server Assistant

Job Description: Food Runner / Server Assistant (version 2015 mm)
Reporting Relationships
Position Reports to: All Managers
Subordinate Staff: None
Position Training & Shift Assignments: The Food Runner / SA is fully trained for two position assignments, Food Running and SA. In general, one is scheduled for one or the other, but there is often cross-over in our team approach because the SA can run food and the Runner can help with the dining room organization.
Basic Characteristics:
Hospitable, Friendly -Always makes eye contact and smiles at guests
Energetic, Enthusiastic, Excellent Work Ethic
Presentable, Well Spoken, Professional
Detail Oriented, Efficient, Organized
Excellent Communicator
Essential Shift Functions:
RUNNER
Alerts Manager when food is running ‘long time’ (past the parameters for the site)
Relays any Guest Complaints or Needs to Manager / Server
Ensures Garnish Specs & Accompanying Items are Correct
Serves Professionally: Pivot Point Service, Announces Dishes, Ladies First
Serving Food from Left, w/ Left; Serving Beverage from Right, w/ Right
Never Touching Tops of Plates or Upper Third of Glasses
Utilizes Pepper Mills, & Cheese Graters

SA
Capable and Eager to Offer Suggestions on Food and Beverage, as needed
Refilling Coffee, Water, Soda, Tea
Replaces Flatware
Provides Bread (site specific)
Boxes leftovers
Pre-busses: Clears Extra Dishes and Debris, Refolds Napkins
Busses Tables and Resets Promptly and Professionally
Maintains Clean Floors, and Well-Stocked Service Stations

Qualifications
Knowledge
1. Professional communications skills are required.
2. Ability to take direction and also work in a team environment.
3. Ability to work calmly and effectively under pressure.
4. Must have problem-solving abilities, be self-motivated, and organized.
5. Commitment to quality service, and food and beverage knowledge.
6. Understands dining room service procedures.
7. Follows all safety and sanitation policies.
Skills/Aptitudes
1. Professional communications skills are required.
2. Ability to take direction.
3. Ability to work in a team environment.
4. Ability to work calmly and effectively under pressure.
5. Must have problem-solving abilities, be self-motivated, and organized.
6. Commitment to quality service, and food and beverage knowledge.
Working Conditions
1. This position will spend 100% of the time standing.
2. Occasional environmental exposures to cold, heat, and water.
3. The individual must be able to transport up to 50 pounds on occasion and up to 35 pounds regularly.
4. Must be able to speak and understand basic English phrases.
5. Must be able to hear with 100% accuracy with correction.
6. Must be able to see to 20/20 vision with correction.
Level Works under direct supervision of floor managers.

Job Type: Part-time

Pay: $10.33 - $12.00 per hour

Salary : $10 - $12