Customer Service Representative - Insurance Agency

Customer Service Representative (CSR) / Insurance Agent

Are you looking for a stable, rewarding career with a respected local business? We’re a well-established independent insurance agency serving our community for many years, and we’re looking for a friendly, motivated individual to join our team.

Insurance experience is a plus—but not required. We are willing to train the right candidate! If you have excellent customer service skills, enjoy helping people, and are eager to learn, we’d love to hear from you.

Responsibilities

• Assist clients with policy questions, billing inquiries, and policy changes.
• Process endorsements, renewals, and new business.
• Provide outstanding customer service by phone, email, and in person.
• Learn to work with multiple insurance companies to find the best insurance solutions for our clients.
• Maintain accurate client records and documentation.
• Build strong, lasting relationships with our clients.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational and computer skills.
• Attention to detail and the ability to multitask.
• Positive attitude, professionalism, and willingness to learn.
• Insurance experience or a Property & Casualty license is a plus, but not required.

We Offer

• Paid training.
• Opportunities for licensing and professional development.
• Health insurance.
• 401(k) retirement plan.
• Paid vacation and holidays.
• Monday–Friday schedule with no evenings or weekends.
• Friendly, supportive team environment.
• Long-term career growth with a stable, locally owned independent agency.

Whether you’re an experienced insurance professional or someone looking to start a new career, we’d love to meet you.

Please submit your resume. All inquiries will be kept confidential.

Pay: $20.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off

Work Location: In person

Salary : $20 - $30