What are the responsibilities and job description for the Jewelry Sales Associate position at The King's Jewelers?
NOW HIRING: Jewelry Sales Associate
The King’s Jewelers is a 111-year-old, family-owned, retail jewelry store located in Walnut Creek, CA. We have a loyal clientele base that comes back decade after decade due to our integrity and service, and our new clientele grows daily through referrals, an excellent online reputation, and visits to our beautiful store on Main Street in Walnut Creek!
We are seeking a jewelry sales and customer service professional to join our team! An ideal candidate will hit the ground running with a positive attitude, an eagerness for and love of jewelry, and the flexibility to learn new things. They should be a confident listener who can guide clients through the jewelry buying process or assist with other jewelry services. They should also be enthusiastic about their own presentation and demeanor, a self-starter, and dedicated to developing and maintaining relationships with their clients. Our team works closely with one another each day, so being a team player is a must!
BASIC INFO:
- Full-time position
- Hours are Tues to Fri, 9:00 am – 6:15pm and Sat 8:45am – 4:30pm. We are closed on Sundays and Mondays!
- Salary is an hourly base (commensurate with experience) plus commission based on sales. Anticipated total earnings are $50k to $65k , with more opportunities as sales and client base continue to grow.
- Other benefits: Consistent hours, paid time off, medical insurance, 401k, yearly bonuses, and jewelry discounts!
- Free parking included...in downtown Walnut Creek!
- We will provide additional training as needed.
- Flawless background check and references required
- TO APPLY: Please visit us in store to pick up a paper application (yes, paper!). Only applications submitted in person will be considered—resumes submitted on Indeed will not be reviewed!
LOCATION: 1655 N. Main Street, Suite 106, Walnut Creek, CA 94596
ROLES & RESPONSIBILITIES:
- Greet customers, assess their needs and present beautiful jewelry with enthusiasm and knowledge!
- Handle requests for information and resolve questions raised by existing clients
- Assist clients with custom jewelry designs and redesigns of existing pieces
- Create order envelopes for jewelry and watch repairs
- Assist estate and consignment clients with sorting, pricing, gold buying, and repairing/redesigning
- Connect with team to track status of pending work
- Contact clients regarding status of pending orders
- Process sales through the point of sale system
- Build relationships with new and existing clients through clienteling
- Assist with social media and personal marketing as needed
- Confirm or invite individuals to new appointments and special events
- Assist in setting up the store cases and preparing the showroom daily
- Provide excellent customer service and maintain customer relationships
QUALIFICATIONS & REQUIREMENTS :
Education:
- Associates degree or relevant experience
- Any GIA education is a plus but not required
Experience:
- Previous experience working in jewelry, luxury sales, or customer service
- Experience in other fields (which often transition well to jewelry sales) such as servers, bartenders, social workers, or therapists—anyone who is a trained listener!
Skills/Attitude:
- PC based computer knowledge (for POS system).
- Superior telephone communication skills
- Excellent written (grammar) and oral skills
- Strong organizational, hospitality and sales presentation skills
- Ability to listen to clients’ needs and creatively offer solutions.
- Self-starter, proactive, trouble shooter and takes initiative
- Punctual, reliable and honest
- Proven ability to work as part of a team
- Should have a sense of humor and willingness to have fun!
TO APPLY:
Like what you see so far?
Please visit us in store to pick up a paper application (yes, paper!). Only applications submitted in person will be considered—resumes submitted on Indeed will not be reviewed!
We look forward to meeting you!
For more info on The King’s Jewelers, visit our website at: www.thekingsjewelers.com
Job Type: Full-time
Pay: $50,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $50,000 - $75,000