What are the responsibilities and job description for the Server position at The Kensington Hotel?
Company Description
The Kensington Hotel in Ann Arbor combines exceptional hospitality with a welcoming environment, located just two-and-a-half miles from the University of Michigan and downtown Ann Arbor. The hotel features 200 newly renovated rooms designed for comfort and relaxation, offering deluxe furnishings, plush bedding, sleek flatscreen televisions, and complimentary Wi-Fi. Guests enjoy a blend of modern amenities with classic charm, making it a premier destination for leisure and business travelers alike.
Role Description
We are seeking a dedicated and professional Server to join our hospitality team. In this part-time, on-site role, located in Ann Arbor, MI, you will be responsible for delivering exceptional dining experiences to our restaurant guests. Day-to-day tasks include taking customer orders, providing menu recommendations, serving food and beverages, ensuring cleanliness of the dining area, and addressing guest inquiries with courtesy and efficiency. You will play a key role in creating welcoming and memorable experiences for our guests.
Qualifications
- Strong customer service and communication skills, with the ability to provide a positive guest experience
- Basic knowledge of food and beverage preparation, menu items, and dietary accommodations
- Organizational skills and attention to detail for order accuracy and service quality
- Ability to work collaboratively in a fast-paced team environment
- Flexibility to work evenings, weekends, and holidays as required in the hospitality industry
- Previous experience in a similar role or in the hospitality/food service industry is a plus
- High school diploma or equivalent preferred
- Strong work ethic and a commitment to maintaining cleanliness and hygiene standards