What are the responsibilities and job description for the Inside Sales & Support Rep position at THE KENAN ADVANTAGE GROUP?
Position Summary
The function of the Inside Sales & Support Representative is to provide direct support to the Sales Organization in the ongoing development of existing and prospective customers to ensure that the Company can meet its growth targets.
Essential Functions
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Build New Customer relationships create and close sales opportunities
- Understand customer needs and requirements.
- Route qualified opportunities to the appropriate sales executives for further development and closure
- Research accounts, identify key players and generate interest.
- Maintain and expand your database of prospects within your assigned territory
- Team with channel partners to build pipeline and close deals.
- Capture and maintain all sales related activity in the department CRM system for accurate reporting and data integrity.
- Provide Leadership level reporting on sales efforts and pipeline health in accordance to defined needs, goals and metrics
- Service and maintain relationships with accounts assigned
- Work well in a team environment
Qualifications
- Inside Sales experience is a plus.
- Strong computer skills: proficiency in Microsoft office (word, excel, outlook, power point)
- Track record of over-achieving quota
- Strong phone presence
- Highly motivated, persistent, competitive and a self-starter.
- Proficient with corporate productivity and web presentation tools
- Experience working with a CRM
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Manage time effectively
Some additional items would be required continuing educational classes (Sandler or other job specific classes) provided by KAG
Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:
- Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
- Provide constructive guidance to other employees and representatives of third parties.
- Contribute to providing the highest quality of products and services to customers.
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