What are the responsibilities and job description for the Medical Receptionist / Front Desk Coordinator position at The Keansburg Wellness Center?
Medical Receptionist / Front Desk Coordinator
The Keansburg Wellness Center – Keansburg, NJ
Work Location: In Person
Job Summary
The Keansburg Wellness Center is seeking a friendly, professional, and dependable Medical Receptionist / Front Desk Coordinator to join our growing outpatient primary care practice.
We are looking for an organized, detail-oriented individual who enjoys working with patients and can efficiently manage daily front office operations. The ideal candidate will have excellent communication and customer service skills, experience in a medical office setting, and the ability to multitask in a professional healthcare environment.
As a new community-based primary care practice, we are seeking someone who takes pride in creating a welcoming patient experience and is excited about the opportunity to grow with our team.
Responsibilities
- Greet patients and visitors in a friendly, professional manner
- Manage patient check-in and check-out procedures
- Answer incoming phone calls, respond to inquiries, and direct calls appropriately
- Schedule, confirm, and coordinate patient appointments
- Register new patients and maintain accurate patient demographic and insurance information
- Verify insurance eligibility and benefits, including Medicare, Medicaid, and commercial insurance
- Collect copayments, patient balances, and other applicable payments
- Maintain accurate patient information and documentation within the electronic medical record (EMR) system
- Assist patients with completing registration forms and required documentation
- Coordinate medical referrals, medical records requests, and other administrative communications
- Communicate patient messages and requests to appropriate clinical staff
- Maintain patient confidentiality and comply with HIPAA regulations
- Perform general administrative duties, including scanning, faxing, filing, and managing office correspondence
- Maintain a clean, organized, and welcoming reception area
- Collaborate with clinical and administrative staff to support efficient daily office operations
Qualifications
Required:
- High school diploma or equivalent
- Excellent communication, interpersonal, and customer service skills
- Strong organizational skills and attention to detail
- Proficiency with computers, data entry, and general office applications
- Ability to multitask, prioritize responsibilities, and work efficiently
- Professional, courteous, and compassionate demeanor
- Dependability, punctuality, and ability to work effectively as part of a team
- Ability to maintain confidentiality and handle sensitive patient information appropriately
Preferred:
- Previous experience as a medical receptionist or in a healthcare front office setting
- Experience working in a primary care or outpatient medical practice
- Familiarity with electronic medical record (EMR) systems
- Knowledge of medical terminology and healthcare office procedures
- Experience with insurance eligibility verification, including Medicare and Medicaid
- Experience with patient scheduling, registration, and payment collection
Ideal Candidate
We are looking for someone who:
- Creates a positive and welcoming experience for every patient
- Demonstrates patience, professionalism, and compassion
- Takes initiative and can work independently when needed
- Is organized, reliable, and attentive to detail
- Communicates effectively with patients, providers, and coworkers
- Is comfortable adapting to the evolving needs of a growing medical practice
About The Keansburg Wellness Center
The Keansburg Wellness Center is a new community-based primary care practice committed to providing accessible, high-quality, patient-centered healthcare to adults in our community.
Our services focus on preventive care, routine medical visits, chronic disease management, and overall health and wellness.
As a growing practice, we are dedicated to creating a welcoming and supportive environment where patients feel respected, valued, and cared for.
We are seeking team members who share our commitment to compassionate care, professionalism, and building lasting relationships within the community.
Rooted in Community. Committed to Compassionate Care.
Pay: $19.00 - $22.00 per hour
Work Location: In person
Salary : $19 - $22