What are the responsibilities and job description for the Night Auditor position at The Karol Hotel Marriott Tribute Portfolio?
Job Summary
The Karol Hotel is a boutique hotel located in the Feather Sound area of Clearwater Florida, convenient to the beaches, St Pete, and Tampa. The Karol features 123 rooms and suites, and features Katch Restaurant and Vantage Rooftop Bar, along with ballrooms and conference rooms to host events. The Karol Hotel is part of Marriott's Tribute Portfolio.
The Night Auditor covers the overnight shift and closes all reporting functions for the day. The Night Auditor serves as the main point of contact for guests during the overnight hours to ensure an exceptional personalized service to all guests that is consistent with Marriott's Tribute Portfolio standards.
Essential Functions
Education & Experience
The Karol Hotel is a boutique hotel located in the Feather Sound area of Clearwater Florida, convenient to the beaches, St Pete, and Tampa. The Karol features 123 rooms and suites, and features Katch Restaurant and Vantage Rooftop Bar, along with ballrooms and conference rooms to host events. The Karol Hotel is part of Marriott's Tribute Portfolio.
The Night Auditor covers the overnight shift and closes all reporting functions for the day. The Night Auditor serves as the main point of contact for guests during the overnight hours to ensure an exceptional personalized service to all guests that is consistent with Marriott's Tribute Portfolio standards.
Essential Functions
- Follow all specified procedures to audit the shift closing of all front office staff, including personally closing shift three and completing an audit summary for each shift
- Produce accurate and timely reports and correctly handle all cash transactions
- Provide relief support to hotel PBX operator during shift
- Follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions, and final reports to accounting and profit centers
- Follow all specified procedures to reconcile cashier's reports with the restaurant system each night, researching and posting any unresolved tickets from the day shifts
- Balance and audit room revenue, food and beverage revenue, cashiers' reports, and guest and house accounts for accuracy; assisting the preparation of all reports relevant to daily revenues
- Ensure all banquet revenue is posted and receipts submitted to accounting for review
- Transmit credit card batches
- Complete and transmit daily management and accounting reports and supporting documents
- Act as hotel system liaison during night hours
- Perform all Guest Service Representative functions as required; may assist in booking room reservations, answering hotel phone calls, and notifying guests of messages
- Provide warm, friendly hospitality to guests
- Accurate cash handling
Education & Experience
- High School diploma or higher
- Previous hospitality or administrative experience preferred
- Excellent customer service skills
- Excellent computer/technology skills, ability to learn new software
- Ability to sit or stand for extended periods of time
- Ability to communicate clearly
- Work on multiple tasks, making appropriate progress towards deadlines
- Able to work independently, take direction, and provide direction to others
- Manage differing personalities within the office, the hotel, and the community
- Maintain the highest degree of confidentiality
- Medical, Dental, and Vision Insurance *
- Paid Time Off *
- 401(k) Plan Company Match
- Discounted Employee Meals
- Marriott Hotel discounts worldwide
- Career Growth – We promote from within!
- For full time employees