Deposit Operations Generalist (FT)

Description

Description

Our Story

Located in central and northern Pennsylvania, Juniata Valley Bank opened for business on August 5, 1867, well over 150 years ago! In the early years, we merged with other financial institutions and in more recent years acquired community banks to form what we are today – a financial institution with deep roots, progressive processes and products, accessible leadership, and above all else, an unwavering commitment to our people and the communities we serve.
 

                                                                         Deposit Operations Generalist Details

• Employee Type: Full-time, Non-Exempt (Hourly)
• No Remote
• Benefits: Medical, Vision, Dental, Life, and Disability Insurances. 401(k) Plan with Match, Employee Stock Purchase Plan, generous Paid Time Off (PTO) and 11 Paid Holidays. 
• Schedule: Hours generally 7-4 or 8-5 with 1-hour lunch. More detailed schedule given by your supervisor. 
• Minimum Starting Pay Rate: $16.13 hourly; pay will be commensurate with experience.
• Annual Merit Increases: JVB employees receive an annual performance evaluation with subsequent merit increase.
• Advancements: Being part of a small team, advancement is based on an individual’s aptitudes. Advancement opportunities include additional responsibilities 

General Summary

The Deposit Operations Generalist is responsible for performing a variety of essential back-office functions that support the bank’s deposit operations, including processing check and ACH transactions, reconciling general ledger accounts, managing overdraft programs, and ensuring compliance with regulatory requirements. This role plays a key part in maintaining operational accuracy, supporting fraud prevention, and providing timely assistance to branch offices. Additionally, the Deposit Operations Generalist coordinates work within the department and across divisions, reports pertinent information to the immediate supervisor, responds to inquiries and requests for information, and assists with administrative tasks to support overall department operations.

Essential Duties

1. Regular attendance is required and will vary by position.  Specific hours should be discussed with supervisors and/or division managers.  Based on need, the Bank does reserve the right to adapt at any point in time.  

2. Performs a variety of duties to support the deposit operations function of which the following are illustrative:

    a. Processing load errors, rejected items, and return items for checks. 

    b. Processes Positive Pay Rejected items

    c. Balances Special Handling and Interoffice GL

   d. Processes all verification – paper and online

   e. Reviews all deposit rate changes made on the system weekly and monthly.

   f. Responsible for reconciling the deposit charge off GL, opening or closing all loan loss accounts Tracking and updating all comments on the core to assist the offices with their collection efforts.

   g. Gathers needed information for credit reporting through Chex Systems. Maintains and files all logs to track reports, losses, and recoveries within the proper timeframe.  

   h. Courtesy Overdraft Program

          a) Mails overdraft and welcome letters daily

          b) Adds and removes customers into the courtesy overdraft program and works with the servicing officer to do what is in     the best interest for the customer while reducing risk to the Bank.

i.  Performs all duties related to the processing and monitoring of ACH transactions as follows:

   a) Contacts COCC if all files have not been processed.

   b) Reconciles ACH general ledger accounts with applications and FRB entries.

   c) Responds to inquiries from branch office and/or customers.

   d) Becomes familiar with Regulation E to provide customers with correct error resolution procedures.

   e) Verifies and maintains Affidavits.

   f) Identifies and posts/returns exception items.

   g) Works with various financial institutions and payroll sources to resolve various ACH credit/debit problems. 

   h) Keeps up to date on rules and regulations pertaining to the ACH process.

   i) Documents all ACH procedures for use by back up personnel.

   j) Process ACH Disputes.

   k) Process ACH Reclamations

   l) In conjunction with regulatory and compliance activities, gathers information annually for Accume Partners to undergo an annual ACH audit.

j. Review and process various back-office reports, such as:

   a) Notices of Exceptions Items

   b) Red Flag Change Notification Letters

   c) Interest Rate and variance rate changes

   d) Courtesy Overdraft Welcome Letters

   e) Excess Overdraft Fee Notification

   f) Overdraft Account Letters

   g)  Reg E Opt In Confirmation Account Status Change

3. Perform various backup duties as assigned. Examples include Returned Mail.

4. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel.

5. Responds to inquiries relating to his/her area, or to requests from customers, other bank personnel, etc., within given time frames and within established policy.

6. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of sexual harassment and other forms of illegal discriminatory behavior in the workplace.

7. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g., Bank Secrecy Act (BSA), Community Reinvestment Act (CRA), Equal Credit Opportunity Act, Information Security Policy; Confidentiality Policy; Privacy Policy, etc.

8. Coordinates specific work tasks with other personnel within the department as well as with other divisions, and departments to insure the smooth and efficient flow of information.

9. Complies with established operating policies and procedures to maintain adequate controls and to support the Bank's adherence to outside regulatory requirements.

10. Communicates with management and staff personnel to integrate goals and activities.

Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. 

Job Location

 Second floor, Operations & Financial Center, Mifflintown, PA 17059

Equipment/Machines

-Computer

-Biz Hub (Printer, Copier, Scanner)

-Telephone

-Calculator

Requirements

Basic Qualifications

Education/Training:

• A high school diploma or equivalent with an emphasis in a business curriculum

Skill(s):

• Moderate reading, writing, grammar, and mathematics skills
• Moderate typing and computer skills
• Proficient manual dexterity and eye-hand coordination
• Moderate interpersonal and communicative skills with a service orientation for both internal and external customers
• Aptitude to prioritize departmental workflow needs to meet established deadlines
• Ability to exemplify the 4C’s Values of JVB – Committed, Caring, Connected, Capable
• Visual and auditory skills and ability to stand, sit, stoop, reach and lift items weighing approximately 20 lbs.

• Experience:  
• A minimum of three (3) years' experience in related positions normally required. 

Salary : $16