Information Technology Project Coordinator

12 months

Hybrid

Chicago, IL

Overview

We are seeking a highly organized and proactive Project Coordinator to support multiple workstreams and assist with day-to-day operations. Unlike traditional project coordinator roles tied to a single project, this position will focus on helping keep three critical workstreams on track, working closely with Rob and senior leadership to ensure timely execution and follow-through.

Key Responsibilities

• Support Multiple Workstreams: Assist in coordinating activities across three workstreams, ensuring alignment and progress toward goals.
• Meeting Participation & Follow-Up: Shadow Rob in meetings, capture action items, and set up regular touchpoints to follow up with stakeholders.
• Proactive Communication: Create and manage Slack channels for follow-ups.
• Track requests and deadlines, and proactively check in with teams via email, Slack, and phone.
• Push Directors and Executive Directors in a kind but firm manner to maintain accountability.
• Action Tracking: Ensure all tasks and deliverables are completed on time by monitoring progress and escalating issues when necessary.
• ITIL Awareness (Preferred): Familiarity with ITIL processes such as Incident Management, Ovation Health Monitoring, and Platform Engineering is a plus.
• Tool Utilization: Use Jira to track tasks and manage workflows effectively.
• Continuous Learning: Demonstrate a strong desire to learn and adapt in a dynamic environment.

Qualifications

• Experience: 1–3 years in project coordination or related role preferred.
• Skills: Strong organizational and time management skills.
• Excellent communication skills with the ability to influence senior stakeholders.
• Proficiency in Jira and collaboration tools (Slack, email).
• Attributes: Detail-oriented with a proactive mindset.
• Ability to absorb information quickly and follow through on actions.
• Comfortable working in a fast-paced, multi-tasking environment.