What are the responsibilities and job description for the Four Walls Host position at The Joseph, a Luxury Collection Hotel, Nashville?
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
The Joseph Hotel - Nashville
Overview
WHERE YOU WORK
The Joseph, a Luxury Collection Hotel, Nashville, re-imagines the hotel experience. The hotel's modern expression is informed by the city's diverse maker-culture and is as focused on integrating the work of Nashville's artisans, chefs and craftsmen as it is that of its musicians. The Joseph's art program - incorporating both the local works of Tennessee artists and works from one of the world's most renowned art collections - deepens the hotel's offering and roots it firmly in Nashville for guests and visitors alike. Featuring 297 thoughtfully designed rooms and suites, as well as 18,000 square feet of event and meeting space, The Joseph will exceed the expectations of varied guests. In addition to impeccable service, The Joseph offers countless chances to enjoy unique and memorable experiences. From the front door to the rooftop, The Joseph is full of opportunities to encounter the unexpected.
WHY YOU’RE HERE
Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the restaurant, and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do.
Availability Requirements
Full-time, Day and Evening, Weekends, Open Availability
Benefits
- Medical/Dental/Vision
- Company paid Life insurance
- 401K
- Paid Time Off
- Free Meals during work
- Discounted room benefits
Responsibilities
WHAT YOU DO
You will be the warm and knowledgeable face of Four Walls, welcoming guests into the outlet and preparing them for the exceptional experience ahead. You will provide menus, answer questions, and handle any immediate guest requests prior to service. You will seat guests in a way that balances the needs of the service staff while accommodating preferences whenever able. We enable you with the training and tools to be successful in a supportive, energetic environment.
Qualifications
WHO YOU ARE
You are friendly, outgoing, and always make people feel welcome and comfortable. You are happiest when your day is filled with human interaction and providing unforgettable moments for others. You have a passion for taking care of people, and you love to organize how guests are seated to maximize their experience of outstanding food and beverage. You are available and eager to work flexible hours including weekends, understanding that the hospitality industry never stops!