Demo

Senior Technical Claims Consultant - General Liability

The Jonus Group
Worcester, MA Full Time
POSTED ON 8/21/2026
AVAILABLE BEFORE 9/27/2026
Job Description

Senior Technical Consultant - Casualty Claims (General Liability)

Job Summary

Seeking a highly skilled and experienced Senior Technical Consultant - Casualty Claims to join a dynamic claims team. This role involves managing complex commercial general liability (CGL) claims, including litigated cases, coverage analysis, and resolution of disputes. As a Senior Technical Consultant, will play a pivotal role in analyzing, investigating, negotiating, and resolving high-exposure claims while collaborating with internal and external stakeholders to deliver exceptional service.

Compensation Package

  • Base Salary: $95,000 - $120,000 per year (commensurate with experience)
  • Benefits: Comprehensive benefits package starting on Day 1, including:
    • Medical, dental, vision, life, and disability insurance
    • Tuition reimbursement
    • Flexible work arrangements
Responsibilities

  • Handle complex CGL claims, including litigated cases with exposure up to $1M in primary insurance.
  • Conduct thorough investigations, including gathering facts, analyzing statements, and evaluating damages.
  • Collaborate with defense counsel and other parties to achieve timely and cost-effective claim resolutions.
  • Draft and review coverage letters, reservation of rights (ROR) letters, and tender letters.
  • Manage a caseload of approximately 125 claims, with 80% being litigated.
  • Represent the company at mediations, arbitrations, and trials, with occasional travel (5-10 business days per year).
  • Provide technical guidance and support to adjusters and other team members.
  • Analyze contracts and leases to identify risk transfer opportunities.
  • Maintain compliance with applicable statutes, regulations, and case law.
  • Operate effectively in a paperless environment and utilize technology to enhance productivity.

Qualifications/Requirements

  • Experience: Minimum of 5 years of commercial general liability claims experience with an insurance carrier. TPA experience will only be considered if limited to 2 years or less and supplemented by prior carrier experience.
  • Education: Bachelor’s degree or equivalent experience; industry designations preferred.
  • Technical Expertise:
    • Strong knowledge of bodily injury claims, premises liability, product liability, and construction risks.
    • Proficiency in coverage analysis and drafting positional coverage letters.
    • Familiarity with applicable statutes, regulations, and case law.
  • Skills:
    • Exceptional negotiation skills with the ability to achieve favorable outcomes without damaging relationships.
    • Strong written and verbal communication skills.
    • Critical thinking and problem-solving abilities.
    • Excellent organizational and time management skills.
    • Ability to work collaboratively in a team-oriented environment.
  • Licensing: Must possess or obtain appropriate state adjuster licenses and maintain continuing education credits.
  • Technology: Proficiency in MS Office (Excel, Word, etc.) and the ability to work in a paperless environment.

Salary : $95,000 - $120,000

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