Personal Lines Account Manager

Job Description

Personal Lines Account Manager (PLAM)

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager (PLAM) to join a growing team. This role is focused on servicing standard to mid-market personal lines accounts, with no new business responsibilities. If you are a motivated professional with a passion for client service and a desire to advance your career, we encourage you to apply.

Compensation Package

• Salary Range: $50,000 - $65,000 annually, plus performance-based bonuses.
• Benefits: Comprehensive benefits package, including health, dental, and vision insurance.
  
  

Responsibilities

• Provide exceptional service to clients by managing and maintaining personal lines accounts.
• Handle policy renewals, ensuring accuracy and timeliness.
• Utilize AMS360 and ImageRight software to manage client information and documentation.
• Collaborate with team members to ensure client satisfaction and retention.
• Address client inquiries and resolve issues promptly and professionally.
• Maintain compliance with company policies and industry regulations.
  
  

Qualifications/Requirements

• Licensure: Property & Casualty (P&C) license required.
• Experience:
• Minimum of 2 years of experience in an agency setting, or 5 years in a captive environment.
• Strong background in servicing standard to mid-market personal lines accounts.
• Technical Skills: Proficiency in AMS360 and ImageRight software preferred.
• Other Skills:
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Detail-oriented with a commitment to accuracy and quality service.
• Work Environment: Must be willing to work onsite initially, with potential for a hybrid schedule after training.