Employee Benefits Account Manager

Job Description

Employee Benefits Account Manager

Job Summary

Seeking a dedicated and experienced Employee Benefits Account Manager to join a growing and collaborative team. This is an exciting opportunity to work in a fast-paced environment where you can make a significant impact while enjoying a fun and supportive office culture. The ideal candidate will have a strong background in employee benefits, excellent organizational skills, and a passion for delivering exceptional client service.

Compensation Package

• Salary: $70,000 - $75,000 annually
  
  

Responsibilities

• Manage a book of business, including accounts ranging from 2-99 employees and 100 employees.
• Handle all aspects of employee benefits accounts, including quoting new and renewal business.
• Provide exceptional customer service to clients by addressing inquiries, resolving issues, and ensuring satisfaction.
• Work with various types of accounts, including telemedicine, personal health, individual and family plans, Covered CA, Medicare, dental, and vision.
• Collaborate with team members to ensure seamless service delivery and maintain a positive office atmosphere.
• Utilize NowCertz software (transitioning to EPIC) to manage accounts and maintain accurate records.
  
  

Qualifications/Requirements

• A minimum of 3 years of experience in employee benefits account management, with at least 3 years of tenure at the current or previous employer.
• Active Life and Health (L&H) license is required.
• Proficiency in using insurance management software (experience with NowCertz or EPIC is a plus).
• Strong organizational and time-management skills, with the ability to handle multiple tasks and deadlines.
• Excellent communication and interpersonal skills to build and maintain client relationships.
• A collaborative and team-oriented mindset, with a willingness to contribute to a positive and fun office culture.