What are the responsibilities and job description for the Employee Benefits Account Manager - Remote (Maryland) position at The Jonus Group?
Job Description
Group Benefits Account Manager (Remote)
Job Summary
Seeking a highly motivated and detail-oriented Group Benefits Account Manager to join a team. You will act as the primary point of contact for day-to-day service needs, including claims assistance, billing issues, and benefit inquiries. This position requires a strong understanding of the health insurance benefits industry, excellent communication skills, and the ability to thrive in a fast-paced, deadline-driven environment.
Compensation Package
Skills & Abilities:
Group Benefits Account Manager (Remote)
Job Summary
Seeking a highly motivated and detail-oriented Group Benefits Account Manager to join a team. You will act as the primary point of contact for day-to-day service needs, including claims assistance, billing issues, and benefit inquiries. This position requires a strong understanding of the health insurance benefits industry, excellent communication skills, and the ability to thrive in a fast-paced, deadline-driven environment.
Compensation Package
- Competitive salary based on experience
- Comprehensive employee health benefits (medical, dental, vision)
- Employer-paid Group Life Insurance
- Paid time off, holidays, and bereavement leave
- Gym membership reimbursement
- Employee referral bonus program
- Manage an existing block of group-level business, including small group renewals and ongoing account support.
- Assist brokers with cross-selling opportunities and complete additional responsibilities as assigned.
- Serve as the primary point of contact for clients' day-to-day service needs, including claims assistance, billing issues, benefit inquiries, and employee support.
- Communicate directly with insurance carriers, clients, and employees to resolve issues efficiently and accurately.
- Prepare and deliver client presentations, benefit education sessions, and online training via Microsoft Teams.
- Utilize Microsoft Excel, PowerPoint, Canva, and AI technology to develop reports, presentations, and client-facing materials.
- Maintain accurate records and documentation while ensuring compliance with insurance regulations.
- Take on new tasks and responsibilities as assigned, with training and support from management.
Skills & Abilities:
- Strong understanding of the health insurance benefits industry with demonstrated subject matter expertise.
- Ability to thrive in a fast-paced environment while multitasking, working both independently and collaboratively, and maintaining exceptional attention to detail.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Excel, PowerPoint, Canva, and AI technologies.
- Ability to type 60-80 words per minute with a high level of accuracy.
- Willingness to take on new responsibilities and adapt to evolving business needs.