Commercial Lines Account Manager

Job Description

Commercial Lines Account Manager (CLAM)

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager (CLAM) to join a team. This role is integral to a operations, requiring a professional who can manage client accounts effectively while delivering exceptional service. The ideal candidate will have a strong background in commercial insurance, excellent communication skills, and a commitment to fostering client relationships.

Compensation Package

• Salary Range: $60,000 - $70,000 annually (with potential consideration up to $75,000 - $80,000 based on experience and qualifications).
• Benefits: Comprehensive benefits package as part of the Sunstar program.
• Travel Requirements: Minimal travel required.
  
  

Responsibilities

• Manage and maintain a portfolio of commercial insurance accounts, ensuring client satisfaction and retention.
• Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and providing expert guidance on insurance products and services.
• Collaborate with internal teams to ensure seamless service delivery and account management.
• Assist clients with policy renewals, endorsements, and claims processing.
• Stay updated on industry trends, regulations, and best practices to provide informed recommendations to clients.
• Maintain accurate and up-to-date client records in the company’s software system.
• Support the team in achieving departmental goals and objectives.
  
  

Qualifications/Requirements

• Experience: 3-5 years of experience in commercial insurance account management or a related field.
• Licensure/Designations: Relevant licensure or certifications preferred.
• Skills: Strong organizational, communication, and problem-solving skills.
• Technical Proficiency: Familiarity with insurance software systems is preferred.
• Work Ethic: Detail-oriented, proactive, and committed to delivering high-quality service.
• Flexibility: Open to working with captive accounts.