Commercial Auto Adjuster - PD & Total Loss

Job Description

Commercial Auto Claims Examiner - Property Damage (Total Loss)

Job Summary

Seeking a highly skilled and experienced Commercial Auto Claims Examiner specializing in Property Damage (Total Loss) to join a team. This is a fully remote, full-time position offering the opportunity to work with a reputable and financially strong insurance group. The ideal candidate will have a proven track record in handling commercial auto claims, including total loss, cargo, and in-tow claims, with a focus on delivering exceptional customer service.

Compensation Package

• Hourly Rate: $37-$39/hour (Temp-to-Hire)
• Annual Salary Range (upon hire): $65,000-$85,000
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
  
  

Responsibilities

• Investigate and resolve non-litigated commercial auto claims (Property Damage only, no Bodily Injury).
• Handle claims from across the U.S., including total loss, fire, theft, and glass claims.
• Manage a caseload of 135-160 claims, with an average of 175 features.
• Evaluate and process first and third-party damages, including cargo and in-tow claims.
• Obtain and review estimates, evidence, reports, and other documentation.
• Establish damages, reserves, and process payments.
• Take recorded statements from insureds, claimants, and witnesses.
• Maintain claim files in accordance with best practices.
• Obtain and maintain all required state adjuster licenses.
  
  

Qualifications/Requirements

• Education: Bachelor’s degree (required).
• Licensing: Active adjuster license required, with the ability to obtain TX and FL licenses (company-sponsored).
• Experience:
• Minimum of 3 years handling commercial auto claims.
• At least 1 year of total loss claims experience.
• Cargo and in-tow claims experience preferred.
• Familiarity with salvage platforms is a plus.
• Skills:
• Strong written and verbal communication skills.
• Excellent organizational and time management abilities.
• Proficiency in investigating coverage and writing coverage letters.
• Ability to present files in roundtable discussions.
• Self-motivated and capable of working independently with minimal supervision.
• Location: Candidates must reside in or be willing to work Pacific Standard Time (PST) business hours. Flexibility to travel for conferences and meetings if required.