What are the responsibilities and job description for the Wellness Coordinator position at The Joint Chiropractic?
The Joint Chiropractic continues to search for motivated, health-conscious and driven people to join our team. This national franchise concept is focused on the wellness of our patients by offering "no insurance, no appointment" programs for a low monthly fee.
We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
What we are looking for in YOU and YOUR skillsets!
- Driven to help people
- Possess a winning attitude!
- Have at least one year of previous Sales Experience.
- Have a high school diploma or equivalent (GED).
- Have strong communication and computer skills.
- Complete transactions using point of sale software and ensure all patient accounts are current and accurate
- Participate in marketing/sales opportunities to help attract new patients into our clinics
- Be able to prioritize and perform multiple tasks.
- Educate Patients on wellness offerings and services
- Share personal Chiropractic experience and stories
- Work cohesively with others in a fun and fast-paced environment.
- Have a strong customer service orientation and be able to communicate effectively with members and patients.
- Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
- Providing excellent services to members and patients.
- The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
- Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
- Answering phone calls.
- Re-engaging inactive members.
- Staying updated on membership options, packages and promotions.
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
- Maintain the cleanliness of the clinic and organization of workspace
- Confident in presenting and selling memberships and visit packages
- Keeping management apprised of member concerns and following manager’s policies, procedures and direction.
- Willingness to learn and grow
- Accepting constructive criticism in a positive manner and using it as a learning tool.
- Office coordination or marketing experience a plus!
- Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
- Must have reliable transportation and be willing to travel to clinics within a 15-mile radius.
Benefits:
- 401(k)
- Dental insurance
- Life insurance
- Professional development assistance
- Vision insurance
Salary : $16 - $17