What are the responsibilities and job description for the Front Office Receptionist position at The Joint Chiropractic North Carolina?
Location: Southern Pines, NC
Job Type: Full-Time (30-40 hours per week)
Pay: $14-$17 per hour average monthly bonuses
Benefits: Free chiropractic membership for employees, Health Care, 401K, and 401K Matching.
Join Our Growing Team at The Joint Chiropractic!
Are you friendly, motivated, and passionate about health and wellness? Join our Southern Pines clinic as a Wellness Coordinator (Front Desk Receptionist) and become part of a nationwide network helping people feel their best through routine chiropractic care.
Founded in 1999, The Joint Chiropractic has over 960 locations across the country. We’re transforming healthcare by making chiropractic care accessible, affordable, and convenient — and we’re looking for team members who share our passion for helping others.
Why You’ll Love Working With Us
- Competitive pay monthly performance bonuses
- Free chiropractic care for employees
- Supportive, positive, and fun team environment
- Growth opportunities in sales, customer service, and healthcare administration
- Core values you can be proud of: Trust, Integrity, Excellence, Respect, and Accountability
What You’ll Do as a Wellness Coordinator
As the front desk receptionist and wellness coordinator, you’ll be the first smiling face patients see when they enter the clinic. You’ll manage front desk operations, handle membership sales, and support our in-clinic call center.
Daily responsibilities include:
- Greeting and checking in patients with professionalism and warmth
- Presenting and selling membership and wellness packages
- Explaining care options and benefits to patients
- Answering and making phone calls to schedule new patient visits
- Following up with leads in our digital database
- Supporting clinic goals and tracking performance metrics
- Maintaining a clean, organized, and welcoming environment
- Assisting with local marketing, events, and social media engagement
- Managing patient files and documentation accurately
What We’re Looking For
- Customer service or front desk experience (sales background preferred)
- Friendly, outgoing, and dependable personality
- Strong communication and multitasking skills
- Basic computer proficiency (Microsoft Office, email systems)
- Goal-oriented and motivated to achieve results
- Interest in health, wellness, or chiropractic care
- Ability to lift up to 50 lbs and stand/sit for extended periods
- High school diploma or equivalent required (Associate’s degree preferred)
Schedule
- Monday–Friday: 9:30 AM – 7:00 PM
- Saturday–Sunday: 9:30 AM – 5:15 PM
- Weekend availability required
Ready to Join a Team That’s Changing Lives?
If you’re passionate about helping others, thrive in a fast-paced environment, and love connecting with people — we’d love to meet you!
Applicants who submit a cover letter will be reviewed first. Apply today to start your journey with The Joint Chiropractic!
Job Types: Full-time, Part-time
Pay: $14.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
Application Question(s):
- Are you able to work Saturday consistently?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Preferred)
- Sales: 1 year (Preferred)
Work Location: In person
Salary : $14 - $17