Certified Medical Assistant (Orthopaedic Surgery)

We are seeking a Certified Medical Assistant (CMA) who will have duties and responsibilities related to patient care in the ambulatory clinic environment. The individual displays responsible behaviors, communicates effectively with others, and functions as a member of the healthcare team. The CMA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care. The CMA reports to the clinic manager, who is responsible for administrative supervision, staff development, and orientation of the MA to the area’s policies and procedures. The CMA must demonstrate competency in all skills related to the performance of patient care. The CMA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety. The CMA demonstrates problem-solving skills as they relate to patient care activities, provides guidance for and acts as a role model for Medical Assistants in the clinical area. The CMA may be required to travel occasionally to other clinics to provide coverage as needed and assist with early morning and evening clinics.

Specific Duties & Responsibilities

• Collects patient information at intake.
• Obtains and records patients' vital signs: temperature, pulse, respiration, blood pressure, weight, and height in the Electronic Medical Record (EPIC).
• Obtains additional data from the patient and significant other based on initial data collection. Reports abnormal findings to the provider in a timely manner.
• Assists patients to the exam room and prepares patients for examination. Assists patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables, and scales utilizing proper body mechanics and safety measures.
• Identifies patients with special needs.
• Performs a chart review before the clinic visit to obtain historical data.
• Assists practitioner in identified patient procedures/treatments/examinations (preparation, positioning, supplies, equipment).
• Confirms and clarifies written orders before implementation of delegated tasks. Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective, and efficient manner according to Clinical Practice Policy and Procedures.
• Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks.
• Appropriately obtains and manages clinic-collected lab specimens per the EPIC process.
• Recognizes emergencies and implements emergency procedures according to clinic guidelines.
• Provides appropriate patient instructions, health information materials and community resource lists as directed, and maintains educational supplies. Identifies patients' need for additional information and refers to appropriate healthcare resources.
• Orders, stocks, and maintains exam rooms and clinic areas with standard levels of supplies, linens, nourishment, forms, and equipment.
• Checks clinic area and rooms for malfunctioning equipment and general maintenance problems on a regular basis. Reports findings to the appropriate person or arranges for repairs as required.
• Ensures that soiled linen, needle containers and potentially infectious waste are appropriately disposed of and removed from the clinic and exam area according to the infection control guidelines.
• Performs related and delegated tasks, which include requests for prescription refills, taking and relaying messages, directing patient flow, and running errands. Problem solves obstacles to the throughput process and notifies the manager and patients of the wait time. Identifies opportunities for performance improvement and provides input for the development of solutions. Identifies and uses a variety of resources to validate patient care decisions.
• Supports casting.
• Occasional coverage of other offsite JHU Ortho/PMR/MSK clinic locations remotely or by traveling to the location, as well as potential evening shift coverage.
  
  

Age-Specific Care.

• Demonstrates the knowledge and skill necessary to provide care or service based on physical, psychosocial, educational, safety, and related criteria appropriate to the age of the patients served in the assigned service area.
• The required skills and knowledge may be gained through education, training or experience. Neonate Adult: 1864 years of age, Pediatric/Adolescent: Under 18, Geriatric 65 and older.
  
  

Minimum Qualifications

• High School diploma or graduation equivalent.
• Completion of an accredited Medical Assistant training program, such as courses provided through Medix, community colleges, and/or vocational schools.
• Certification/Registration as a Medical Assistant (e.g., CMA, AAMA, RMA, AMT, NAHP) required. If not currently certified/registered, must become certified/ registered within 180 days (6 months) of the date of hire. The department will pay exam fees. If a retest is required, associated fees are paid by the employee.
• Current CPR certification by the American Heart Association or the American Red Cross is required.
• Must maintain MA and CPR certification/registration during the duration of employment in this position.
• Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.
  
  

Preferred Qualifications

• Experience using EPIC.
  
  

Classified Title: Medical Assistant

Job Posting Title (Working Title): Certified Medical Assistant (Orthopaedic Surgery)

Role/Level/Range: ACRO40/E/02/CB

Starting Salary Range: $15.80 - $23.85 HRLY ($45,000 targeted; Commensurate w/exp

Employee group: Full Time

Schedule: M-F 8:00 a.m. to 4:30 p.m.

FLSA Status: Non-Exempt

Location: JH at Columbia Center

Department name: JH at Columbia Center

Personnel area: School of Medicine