Programs Assistant

Founded in 1854, the Baltimore Jewish Community Center (JCC) has evolved into an organization of vitality and diversity. In keeping with its Jewish values, the JCC is committed to enhancing the general welfare of the total community. If you are looking for a job where the work environment is both stimulating and supportive and the mission is focused on promoting and strengthening Jewish life and values, then the JCC could be the place for you.

Inspired by the work we do every day, the JCC is an organization centered by Jewish values and focused on creating meaningful experiences and opportunities to enrich, connect, and positively impact our community.

We pride ourselves on our inclusive and welcoming workplace and celebrate the diversity of our employees.

We value all members of our team in a supportive environment in which everyone is treated with appreciation and respect and positioned to do their best work every day.

Job Title: Programs Assistant

SUMMARY:

The Programs Assistant supports the smooth operation, growth, and quality of a wide range of JCC programs. This highly flexible role involves administrative, operational, and on-the-ground responsibilities that contribute to the success, safety, and positive experience of participants across multiple departments. The ideal candidate is proactive, organized, and comfortable shifting between tasks as program needs evolve.

WHAT YOU WILL DO:

• Provide hands-on support for the daily functioning of various programs, including but not exclusively to sports, arts, adult programming, and special events
• Assist with program setup, breakdown, materials preparation, and room organization
• Support instructors and programming leads by helping coordinate registration, payments, attendance, equipment, and participant needs
• Offer friendly, helpful customer service to parents, members, and participants
• Help maintain safe and supervised program environments
• Perform administrative duties such as tracking registrations, maintaining records, and managing communication
• Assist with scheduling, staffing updates, and logistical coordination as needed
• Contribute to problem-solving and day-of adjustments to ensure programs run smoothly
• Monitor program spaces for cleanliness, safety, and readiness
• Support special events and one-time programs, including evening or weekend shifts when required
• Collaborate with the Programs Team to improve processes, enhance participant experience, and maintain high-quality standards
  
  

WHO YOU ARE:

• Strong communication, organization, and multitasking skills
• Friendly, reliable, and flexible approach to daily tasks
• Ability to work both independently and as part of a team
• Comfortable interacting with children, parents, instructors, and community members
• Prior program support or customer service experience preferred
• Ability to occasionally lift/move program materials and equipment
• CPR/First Aid certification a plus (or willingness to obtain)
  
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

While performing the duties of this job, the employee may be required to spend time sitting and using a computer. The employee may also be required to frequently be on their feet for periods of time. The employee must occasionally lift and/or move up to 25 pounds.

The work environment may be fast paced and requires high energy and interaction with others. The workspace may be noisy, at times.

COMPENSATION AND BENEFITS:

Starting Rate: $15/hour

Weekly Hours: 5-10 hours, with expected increase as programming develops

Benefit & Perks: The JCC provides a complimentary membership and discounted program rates to employees who work at least once per week on a consistent, year-round basis.

This job description is not intended to be all-inclusive, and incumbent will also perform other reasonably related business duties as assigned by supervisor or other management, as required. The JCC reserves the right to revise or change job duties as the needs arise. This job description does not constitute a written or implied contract of employment.

The Jewish Community Center of Greater Baltimore is proud to be an equal opportunity employer. In keeping with our Jewish values, we are dedicated to a policy of nondiscrimination in employment on the basis of race, religion, color, sex, sexual orientation, gender identity or expression, national origin, age, marital status, citizenship, veteran's status, physical or mental disability that does not prohibit the performance of essential job functions (with or without reasonable accommodation) or any other basis protected by federal, or applicable, state or local law. We welcome everyone interested in our mission to join us. If you require accommodations, please contact us and we will make every effort to meet your needs.

The Associated: Jewish Community Federation of Baltimore and its Agencies are equal opportunity employers, dedicated to a policy of non-discrimination in employment on the basis of race, religion, color, sex, sexual orientation, gender identity or expression, national origin, age, marital status, citizenship, veteran's status, physical or mental disability that does not prohibit the performance of essential job functions (with or without reasonable accommodation) or any other basis protected by federal, or applicable, state or local law.