What are the responsibilities and job description for the Senior Manager, Engineering & TSO - Coffee position at The J.M. Smucker Company?
Your Opportunity as the Senior Manager, Engineering & TSO - Coffee Process Engineering
Location: New Orleans, LA
In this role you will:
Develop and maintain technical and operational expertise for coffee process technologies including drying, roasting, and grinding
Initiate, define and deliver operational savings projects to support SBA savings goals
Develop relationships with key technical resources in each manufacturing plant
Identify loss opportunities across SBA Operations
Partner with plants and Marketing Project Managers to complete loss analysis
Prioritize opportunities with business and align resources to highest potential projects
Deliver optimization and savings projects
Partner with Operations, R&D and Green Coffee to identify opportunities
Champion increased standardization for greens and roast conditions
Lead blend flex efforts to deliver savings or mitigate business continuity risks
Coach team members to deliver projects and initiatives
Directly lead projects with greatest impact and/or highest complexity
Develop and improve work systems and training to qualify new conditions
Support delivery of quality improvements and resolution of quality issues through root cause analysis
Partner with Operations, R&D, and the broader SBA team to deliver robust initiatives
Actively participate in Technical Readiness reviews for initiatives
Review and provide input to process and formulation solutions proposed for initiatives, including potential problem analysis for scale-up
Coach and develop Process TSO team
Set clear team workplan and individual objectives
Maintain objectives through regular 1:1 discussions
Standardize work processes
Develop and deploy measures to track and improve team performance
Coach team members to build skills and to increase contributions
Complete mid-year and year-end performance reviews
Act as Subject Matter Expert for process equipment technologies
Maintain relationships with key equipment vendors
Evaluate equipment improvements for application in our facilities
Support plant engineers to develop site capital master plans
Develop and recommend opportunities for equipment standardization across plants
Work with other managers in JMS process community to align on similar approaches to business practices.
The Right Place for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our , and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
What we are looking for:
Minimum Requirements:
Bachelor's degree in Engineering or Food Science
7 years of engineering (or related food industry) experience
5 years of experience in Operations, R&D, and/or Engineering/TSO
Problem solving: demonstrated ability to define a problem statement, identify root cause, and develop/implement systemic corrective actions
Leadership: demonstrated ability to direct the efforts of a team including engaging team members and enabling the team's success; ability to influence without authority
Initiative: demonstrated ability to lead work effectively and independently given basic coaching and guidance
Collaboration: must work effectively with individuals and teams across the organization
Communication: demonstrated ability to communicate clearly and effectively verbally and in writing
Ability to travel up to 20% (peak periods may be higher)
Additional skills and experience that we think would make someone successful in this role (not required):
Capital project and/or start up management experience
Previous experience managing small teams and coaching individuals
Fundamental understanding of food science / ingredient chemistry
Experience developing and executing CQV plans and qualifying ingredients / recipes / processes
Familiarity with Prodika and TraceGains
Learn more about working at Smucker:
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The J. M. Smucker Company (the “Company”) is an Equal Opportunity Employer. No person will be discriminated against in hiring or in any other aspect of their employment on the basis of race, color, religion, sex (including pregnancy), age, national origin, ancestry, citizenship status, sexual orientation, gender identity or expression, transgender status, marital status, familial status, disability, genetic information, protected veteran/military status, or any other characteristic protected by applicable federal, state or local law.
