What are the responsibilities and job description for the Account Locator position at The J.G. Wentworth Company?
Overview:
Job Summary
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Responsibilities:
Start building your career with J.G. Wentworth today!
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. J.G. Wentworth makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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Account Locator
Location: Chesterbrook, PA - Hybrid schedule
Job Summary
Our debt settlement Account Locators work hand in hand with our Negotiators to locate and negotiate settlements on our clients’ enrolled accounts. As delinquent accounts age they will transition through multiple locations in the collections cycle. This role is perfect for a self-starter that can put their problem-solving skills to use while working to track down the location of accounts that are moving through those collection cycles.
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- Work as a part of the negotiations team to complete settlements on our clients’ enrolled accounts
- Establish and maintain contact with creditors, collection agencies, debt buyers, and law firms
- Track and locate accounts as they move downstream in the collections process
- Reach out to enrolled clients to enlist their help in the process of locating accounts
- Contact lenders, collection agencies, debt buyers, etc. to determine where an enrolled account has been placed
- Use our CRM to document actions taken to locate accounts
- Email and or fax documents to creditors that authorize us to speak on behalf of our clients
Education Requirements
Bachelors degree or equivalent work experience
Qualifications & Skills:
- Ability to communicate clearly and professionally both verbally and in writing
- Strong multitasking, time management, and organizational skills
- Ability to thrive in a fast-paced environment
- Problem solving skills – ability to utilize creative thinking to solve problems
- A team player with strong work ethic
The skills mentioned above only describe the essential job functions and are not intended to be a complete list of all duties and responsibilities. All job functions must be performed in accordance with The J.G. Wentworth Company policies and procedures.
Compensation: $19.25 phr bonus
Benefits:
- Full Medical/Vision/Dental Benefits
- 401K with Company Match
- Flexible Hybrid or Remote Schedule
- 15 Days PTO
- Paid Holidays
- An Unmatched Company Culture
- On-Site Gym & Gym Membership Reimbursement
- Monthly, Quarterly and Annual Bonuses
- Employee Referral Bonuses
- Public Transportation Discounts
- Dog-friendly Office
- Company Happy Hours
- Business Casual Dress Code
Start building your career with J.G. Wentworth today!
J.G. Wentworth is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. J.G. Wentworth makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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