Banquet Server

Job Description

• Consistently offer professional, friendly and engaging service
• Abide by Accor, Fairmont Breakers and Banquet policies, procedures and service standards
• _Display an outgoing, friendly and welcoming personality to guests, attendees, and colleagues at all times_
• _Use professional guest relations and communications skills_
• Display a full knowledge of event menus, timing and luxury guest service
• Engage and genuinely interact with guests during events while anticipating their needs
• Maintain high level of attentiveness while serving guests
• Follow all directives instructed by the leadership team
• Display a positive attitude toward teamwork
• Maintain proficiency and consistency in practicing safe food handling skills
• Practice safe lifting and transporting techniques at all times
• Clear, clean, reset, and maintain meeting space including tables and chairs during shift.
• Assist other Servers in offering the highest level of service.
• Understand the processes of delivery and removal of all product and equipment.
• Use great care and respect in working with all Fairmont Breakers equipment and property
• Work harmoniously with other hotel departments
• Follow all safety and sanitation policies, especially when handling food and beverage
• Follow all protocols for dietary restrictions and allergies
• Ability to creatively present buffet / pod presentations
• Occasional secondary skills such as bartending, bar set-up, and room set-up
• Demonstrate pride in the Event department and Fairmont Breakers
• Report safety hazards immediately
• Display a congenial appearance and is well groomed at all times.
• Maintain regular and predictable attendance
• Other duties as assigned
  
  

Qualifications

• Minimum one year experience in Food & Beverage service, preferably in an Events or Catering setting
• Must be able to speak, read, write and understand the English language.
• Requires excellent and polished communication skills
• Ability to solve problems and make rational decisions.
• Must have superior guest service abilities
• Possess a proven track record for guest satisfaction
• Possess a strong sense of urgency
• Display a pleasant and cheerful disposition
• Maintain a high level of integrity
• Display a confident and professional appearance at all times and always meet company grooming standards
• Adapt in difficult situations with problem-solving abilities, and make decisions when necessary
• Show eagerness and capacity to learn
• Able to work flexible hours, mornings, evenings, week days, weekends, and holidays
  
  

Additional Information

What Is In It For You

• Hourly Rate: USD $25 per hour
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
  
  

Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.

We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.