What are the responsibilities and job description for the Dental Patient Coordinator / Front Office position at The Ivory Dental?
About the Role
Our front desk team is the welcoming face of Ivory Dental. We’re looking for someone kind, compassionate, and people-focused who can provide an excellent patient experience. No dental experience is required, just some prior customer-facing work and a positive, patient-first attitude. We designed this role to be a career "stepping stone" and not a career destination. The optimal candidate will use this position as a well-paid resume builder that aligns with their current or future college education.
What You’ll Do
- Greet, check in/out, and schedule patients
- Answer phones and appointment-related chat messages
- Coordinate dental insurance using automated systems
- Manage flow of dental lab cases and tasks using with our custom AI application
Requirements
- High school diploma or equivalent
- Prior customer-facing work experience
- Comfortable with computers, texting, and office apps
Nice to Have: bilingual (Spanish or Mandarin), active interest in dental/healthcare careers where this position and the experience would look great on your future resume
Who Should Apply
- Students interested in dental or healthcare careers (pre-dental, dental hygiene, dental assisting, etc.)
- Individuals seeking a meaningful, people-focused role with growth potential
- Anyone who values kindness, professionalism, and looking to "break out" of traditional retail / customer service
Why Join Us
This role is more than a job—it’s a career stepping stone. Past team members worked in this exact position as they prepared for and now are:
- A Registered Dental Hygienist graduated from Valencia
- A current Dental Student at the University of Florida
- A Healthcare Administration graduate from University of Central Florida
We’ll provide full training of all things dentistry, including exposure to modern dental technology like our use of digital scanning, 3D printing, and AI.
Apply Today
Send your resume and a brief note on why you’d be a great fit—we look forward to meeting you!
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k) matching
- Dental insurance
- Paid time off
Application Question(s):
- Based on your own Google search, what is our website address?
Ability to Commute:
- Winter Park, FL 32792 (Required)
Work Location: In person
Salary : $17 - $20