Research Assistant

Description

At The IRONMAN Group, our purpose is clear: to inspire people to unlock their greatest potential through sport, pushing beyond limits to become the fullest expression of human achievement. Through our BE ICONIC vision, we are building the most loved brands, producing the world’s most inspiring events, and fostering deeply engaged communities that change lives. By 2028, we aim to empower over a million athletes to cross a finish line each year and inspire a billion people worldwide through the power of the human spirit. As part of our team, you’ll join a high-performance, caring culture where innovation thrives, communities are uplifted, and every achievement, big or small, is celebrated. You’ll help shape experiences that fill hearts, consume minds, and enrich souls. This is more than a job. It’s a chance to be part of a global movement, to lead from the front, and to leave a legacy. Together, we create moments that last a lifetime. The IRONMAN Group is the world's largest operator of mass participation sports, delivering over 200 events a year across 55 countries thanks to a passionate global team. 

For more information, visit www.ironman.com/about-ironman-group.

For our World Triathlon Corporation d/b/a The IRONMAN Group in Tampa, Florida or Louisville, Colorado, we are seeking a highly motivated individual for the position of Research Assistant.

What You’ll Be Doing

Step into a role where no two days are the same, and your impact is felt far beyond your desk. You will:

The Role Overview:

We are looking for a curious, detail-oriented, and data-driven research assistant to join our team. In this role, you will support the design, execution, and analysis of customer-focused research projects that address business issues, realize consumer insights, and support strategic decision making. Reporting to the Director of Market Research, this position will support the Director to identify customer needs, brand market issues and opportunities through data and insights organization, presentation and customer-level data analysis; provide brand perspective on overall portfolio and business-unit initiatives; and help develop insights and effectively communicate recommendations to Senior Leadership and global, cross-functional teams.  

To be successful, the Research Assistant should have some experience in statistics, marketing research or consumer insights with an understanding of qualitative and quantitative research methodologies. We are seeking an accomplished multi-tasker and creative thinker with strong attention to detail. This position-holder needs to be curious, results-driven, and a team player who will collaborate with international stakeholders. 

The IRONMAN Group is an inclusive, dynamic workplace. We are looking to partner with individuals who like to roll up their sleeves, get creative, be passionate and find solutions to bring our brands to life, creating life changing experiences for our customers.  

Responsibilities:

Research Project Execution & Coordination

• Ensure smooth end to end execution of research projects including supporting survey drafting, programming, monitoring, and presentation creation
• Coordinate the creation and feedback process of designing research projects in collaboration with internal stakeholders
• Collaborate to craft and send email communications around research projects
• Design and create, in collaboration, visual presentations to tell the story behind the data 
• Support with administrative tasks such as invoicing, incentive fulfilment, and scheduling

Analyze Data and Market Trends

• Synthesize data from primary, syndicated, and third-party data sources to inspire change through actionable storytelling, digestible consumer findings, and identifying the ‘so what’ behind the data 
• Evaluate current athlete satisfaction surveys to recommend updates, optimize reporting, and identify drivers of customer satisfaction 
• Collect key industry metrics and maintain database of reference points
• Support all areas of the business for ad hoc insights requests requiring internal or third party research      

Requirements

What You Bring to the Team

We’re looking for someone who doesn’t just tick boxes, but thrives in our fast-paced, global environment. Ideally, you have:

• Bachelor’s Degree in Marketing, Business, or related field 
• Strong organization skills, superior time management and prioritization skills
• Well-skilled in Excel and PowerPoint 
• Exceptional attention to detail
• Strong self-motivation and the ability to work independently 
• Teamwork and collaboration
• 1-3 years of marketing research/consumer insights or adjacent experience
• Experience with survey design and development is a plus 
• Experience with survey platforms (i.e. Qualtrics) and data visualization tools (i.e. Tableau) is a plus 
• A love of the endurance sport industry is a benefit

Why You’ll Love Working with Us

At The IRONMAN Group, we’re not just building careers—we’re building lifestyles driven by passion, performance, and purpose.

• A culture you can feel – Step into an open, modern, and friendly environment where teamwork crosses borders and cultures and ANYTHING IS POSSIBLE.
• Live the race – Free entries to our legendary endurance events, so you can experience the event spirit first-hand.
• Grow without limits – Access to our online learning platform and other trainings to keep your skills sharp and your curiosity alive.
• We’ve got your back – Our Employee Assistance Program (EAP) is here to support you with both personal and professional challenges.
• Family comes first – An attractive parental leave policy that goes beyond statutory requirements.
• Work on your terms – Flexible hours and home-office (Hybrid) options let you balance your career with the things that matter most.
• The world is your office – Travel the globe while contributing to world-class events and thrilling international projects.

The above declarations are not intended to be an “all inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job and are a reasonable representation of its activities.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.