What are the responsibilities and job description for the Office Administrative Assistant position at The Insurance Workshop?
Join our dynamic team as an Office Admin / Front Desk Receptionist, where your energy and organizational skills will drive our office operations and client interactions to new heights! In this multifaceted role, you'll be the backbone of daily administrative functions while also assisting clients with customer service needs. Your proactive approach will ensure smooth office management, exceptional customer service, and accurate insurance brokerage support. This paid position offers a fantastic opportunity to develop your sales skills in a fast-paced environment that values initiative, professionalism, and communication.
- Operate multi-line phone systems, handle incoming calls, direct inquiries, and provide excellent customer support
- Maintain organized filing systems, data entry, and document proofreading to ensure accuracy and confidentiality
- Assist with office management tasks such as calendar management, appointment scheduling, and supply inventory
- Support insurance brokerage activities by gathering client information, processing applications, and maintaining client records using tools like QuickBooks and Google Workspace
- Provide clerical support including typing correspondence, managing emails, and performing general administrative duties
- Ensure proper phone etiquette is maintained at all times to foster positive client interactions
- Support bookkeeping tasks such as invoicing and basic financial record keeping using Microsoft Office and accounting software
- Previous office experience or clerical experience demonstrating strong organizational skills and attention to detail
- Proven customer service background with excellent phone etiquette and interpersonal skills
- Familiarity with office management tools such as Microsoft Office Suite (Word, Excel), Google Workspace (Docs, Sheets), and QuickBooks is highly desirable
- Experience in sales roles or personal assistant positions is advantageous but not required
- Strong typing skills along with proficiency in data entry, filing, proofreading, and time management are essential for success in this role
Embark on a rewarding career journey where your proactive spirit makes a difference every day! We’re dedicated to supporting your growth while providing a vibrant work environment that celebrates professionalism and teamwork.
Pay: From $19.00 per hour
Expected hours: 40.0 per week
Benefits:
- Professional development assistance
Education:
- High school or equivalent (Preferred)
Experience:
- Sales: 1 year (Preferred)
License/Certification:
- Life & Health Insurance License (Preferred)
Ability to Commute:
- New Albany, IN 47150 (Preferred)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $19