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Case Manager / Housing Navigator (Homeless Services)

The Institute for Human Services
Honolulu, HI Full Time
POSTED ON 8/8/2026
AVAILABLE BEFORE 9/12/2026

IHS is expanding its supportive Behavioral Health services teams in the community. We need mission-driven team players with Case Management and/or Outreach experience to provide services to new clients. Share in IHS's legacy of service to those most in need!

Responsibilities:

Create and offer tailored solutions for those in crisis, and nurture homeless people toward greater self-direction and responsibility. Duties include supportive counseling/case management, outreach, and provision of safe, decent and affordable housing opportunities, skills teaching, family support, service coordination/advocacy, linkage to community-based services and crisis support for IHS’s homeless population. Work collaboratively with the treatment team to implement enrollment to HMIS/VI-SPDAT, assessment at admission/at discharge when appropriate.

Requirements:

  • Working knowledge of the case management process, assessment, planning and coordination of services.
  • Knowledge of community resources, levels of care, as well as the standards for care within the community resources.
  • The ability to assess physical and psychological factors impacting the case and how to coordinate service delivery.
  • Possess personal qualities of integrity, patience and commitment to mission.
  • Flexible and able to multitask; can work within an ambiguous, fast-moving environment.

Required Education & Experience:

  • High School diploma or GED equivalent
  • One year of direct case management or supportive services providing linkage to community resources
  • 1 year of experience working with homeless or other disenfranchised individuals with mental health and/or substance abuse issues
  • Valid Drivers License with clean traffic abstract

Strongly Preferred Education & Experience:

  • Bachelor's degree in Human Services, Social Work, Psychology or related field with 12 semester credit hours of Sociology, Psychology, Human Services etc.
  • Two years of direct case management or supportive services
  • 1-2 years of experience working with Homeless or other disenfranchised individuals with mental health and/or substance abuse issues
  • CPI and CPR certified

IHS is an Equal Opportunity Employer, maintains a Drug and Alcohol-free Workplace, and an employer of national service.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Education:

  • High school or equivalent (Required)

License/Certification:

  • Driver's License (Required)

Work Location: In person

Salary : $22

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