What are the responsibilities and job description for the Office Administrator position at The Innovative CPA Group?
Office Administrator – Hamden, CT
The Innovative CPA Group is looking for an Office Administrator to join our team in our Hamden, CT location. The Innovative CPA Group is an employee-centric firm comprised of experienced tax and accounting professionals. We have successfully built a culture of empowerment, accountability, and wide-ranging expertise. We leverage the latest technology to streamline our workflow, thereby improving the service to our clients.
Key Responsibilities:
- Greet clients, visitors, and vendors promptly and professionally; answer and direct phone calls.
- Monitor and respond to general firm email inboxes as assigned.
- Order and maintain office and kitchen supplies; coordinate food orders for staff and meetings
- Serve as a point of contact for internal office events and coordination
- Assist with special projects as needed
- Accept credit card payments; send A/R statements and follow up as needed.
- Manage the new client intake process, ensuring all required information and documentation is collected efficiently.
- Manage the firm’s CPE tracking, including monitoring staff requirements, scheduling courses, and maintaining compliance records.
- Maintain reception and conference areas, ensuring rooms are clean, well-stocked, and ready for meetings.
- Assist with scanning, filing, document assembly/delivery, and general tax related & administrative tasks.
- Conduct end-of-day walkthroughs to ensure all areas are secure, organized, and ready for the next day.
Qualifications:
- High school diploma or equivalent required.
- Previous front office, receptionist, or administrative experience, ideally in a CPA or professional services environment.
- Strong interpersonal, organizational, and communication skills.
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel) and general office technology.
- Ability to handle multiple tasks efficiently while maintaining a professional demeanor.
Key Attributes:
- Professional, approachable, and dependable.
- Positive, team-oriented mindset with proactive problem-solving skills.
- Ability to maintain confidentiality and handle sensitive information with discretion
What You'll Love About Us:
- Competitive compensation, commensurate with experience.
- 401(k) plan with employer match.
- Paid health insurance for Employee, with dependent/spouse coverage at employee cost.
- 4 weeks of vacation.
- Great work environment.
Salary : $20 - $35