What are the responsibilities and job description for the Server, Hotel Food position at The Inn on Boltwood?
We're more than just a team - we're a community dedicated to making a difference every day.
At the Inn on Boltwood, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity.
The Banquet Server Role
The Banquet Server safely and efficiently provides excellent customer service with a smile.
Benefits
We believe in supporting our employees both in and out of the workplace.
- Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance.
- Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
We provide peace of mind through various benefits:
- Paid group term life insurance for select positions
- 50% shared cost short-term disability
- Optional employee-paid life insurance
Work-Life Balance
We offer a robust PTO plan and 7 paid holidays to maintain work-life balance.
- Employee Assistance Program (EAP)
- Sober support network
- Recovery-friendly workplace
Perks
You'll enjoy exclusive hotel travel discounts as a member of our team.
Key Responsibilities
Please ensure that all necessary equipment, utensils, and silverware are clean, polished, and properly arranged, and that audiovisual equipment and lighting are set up and operational.
- Greet guests warmly upon arrival, escort them to their assigned tables, and provide assistance with seating as needed.
- Take food and beverage orders from guests, using suggestive selling techniques to promote additional items or upgrades.
- Serve food and beverages to guests promptly and accurately, following established service standards and presentation guidelines.
- Respond promptly and courteously to guest inquiries, requests, and concerns, and resolve any issues or complaints with empathy and professionalism.
- Complete post-event cleaning and sanitation procedures to maintain cleanliness and hygiene standards in banquet areas.
Please note that you must be of legal age to serve alcohol, per state law.
EEO Statement
The Inn on Boltwood is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.
