What are the responsibilities and job description for the Server position at The Inn at Little Washington?
Located in the picturesque town of Washington, Virginia.
30 minutes from Culpeper, Front Royal, and Warrenton, Virginia
40 minutes from Gainesville and Stephen City, Virginia
Just a bit over an hour from Reston and Loudoun County, Virginia
We Offer
Why join our team:
Participate in daily Front of House operations to deliver a casual, comfortable yet sophisticated experience to all guests. Maintain all aspects of the service areas and dining room. Serves as the ambassador of the establishment.
Essential Functions
Required
PHYSICAL DEMANDS
30 minutes from Culpeper, Front Royal, and Warrenton, Virginia
40 minutes from Gainesville and Stephen City, Virginia
Just a bit over an hour from Reston and Loudoun County, Virginia
We Offer
Why join our team:
- Health, vision and dental insurance (full time employees)
- Paid time off (Full time employees)
- 401(k) retirement plan with match
- On-the-job training
- Employee education allowance
- Advancement potential
- Flexible schedules
- Employee appreciation events
- Complimentary uniforms
- Delicious family meals daily prepared by the chefs
- Referral bonuses
- Competitive pay
Participate in daily Front of House operations to deliver a casual, comfortable yet sophisticated experience to all guests. Maintain all aspects of the service areas and dining room. Serves as the ambassador of the establishment.
Essential Functions
- Able to execute the mechanics and standards of service
- Maintains organized workstations during service
- Demonstrates knowledge of basic dining room standards and etiquette
- Is conscious of time-management and order-of-operation skills
- Able to confidently speak about The Inn at Little Washington
- Extensive beverage knowledge; BTGs, house cocktails, beer
- Extensive knowledge of all food items on menu
- Exhibits anticipatory service
- Knowledge of entry level resort-suite functions
- Full understanding of all billing requirements; splitting checks, discounts, room charges, and transferring checks
- Able to execute tableside Caesar Salad presentation
- Will regularly update guest profile in Tock to build the database
- Able to enter orders correctly and efficiently
- Is directly responsible for the section before and during service
- Knowledgeable of The Forbes 5-Star standards
- Communicates to the kitchen with the needs of the section
Required
- Excellent communication skills
- Must be at least 18 years of age
- Must be well-groomed and well-presented
- Must have reliable transportation
- Familiarity with Forbes Standards
- Prior fine dining experience
- Intermediate wine knowledge
- Ability to communicate in a language other than English, preferably Spanish or French
- Certification in alcohol awareness program
- Certification in CPR
- Prior experience with Resortsuite and Tock
- Advanced wine knowledge
- Ability to communicate in English both orally and in writing
- Strong interpersonal communication skills both verbal and written
- Must always be organized and maintain cleanliness of workstation
- Ability to speak using clear and professional language
- Ability to multi-task in a fast-paced environment
- Ability to assist guests with questions about the property, history, and
PHYSICAL DEMANDS
- Must be able to lift 30 lbs.
- Able to stand, bend and walk for long periods of time
- Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting and climbing