Event Coordinator

Job Summary

The Event Coordinator is responsible for planning, organizing, recruiting, and executing events held, ensuring exceptional guest service, and maintaining high standards of hospitality, cleanliness, and efficiency. This role requires customer service excellence, attention to detail, the ability to work under pressure, and a focus on guest satisfaction.

Weekly Day Range: Tuesday - Saturday

Key Responsibilities:

Guest Experience

• Ensure excellent customer service by monitoring guest satisfaction and handling complaints promptly.
• Greet guests, resolve issues, and provide on-the-floor support during service.
• Maintain a welcoming and professional atmosphere in the dining area.

Administrative & Financial Duties

• Monitor labor costs and assist in achieving revenue targets.
• Maintain accurate event files, correspondence, and documentation.
• Work with marketing to promote hotel events and packages as needed.

Event Planning & Coordination

• Liaise with clients to determine event needs, preferences, and budget.
• Develop and present proposals, contracts, and event packages.
• Coordinate all event details including room setup, catering, A/V equipment, signage, and décor.
• Prepare Banquet Event Orders (BEOs) and ensure clear communication with relevant departments (kitchen, housekeeping, front office, etc.).
• Conduct pre-event briefings with staff and vendors.

Client & Guest Relations

• Serve as the main point of contact for clients before, during, and after events.
• Conduct site tours and walkthroughs with prospective clients.
• Ensure client satisfaction by providing on-site support and timely problem resolution.
• Collect feedback post-event and follow up to maintain relationships and encourage repeat business.

Qualifications & Skills:

Education & Experience:

• Bachelor’s degree in Hospitality Management, Event Planning, Marketing, or a related field preferred.
• 2–5 years of restaurant, event coordination, or hospitality management experience.
• Experience in high-volume or upscale dining environments is a plus.

Key Competencies:

• Strong leadership and team management skills.
• Strong organizational and time management skills.
• Exceptional communication and interpersonal abilities.
• Excellent organizational and multitasking capabilities.
• Proficient in POS systems and basic computer skills (MS Office, scheduling software).
• Knowledge of food safety, liquor licensing, and health regulations.

Working Conditions:

• Must be available to work evenings, weekends, and holidays.
• Long hours on your feet and occasional lifting (up to 25 lbs.).
• Fast-paced environment with high guest interaction.

Pay: $19.00 - $24.00 per hour

Work Location: In person

Salary : $19 - $24