Hotel General Manager

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Job Type

Full-time

Description

HOSPITALITY STARTS HERE

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. Founded in 2009 by Steve Palmer, IRHG is passionate about redefining the hospitality industry through exceptional care for our cherished guests.

THE LOCATION

Hotel Richemont is an intimate boutique hotel nestled in the heart of downtown Charleston, a tucked away retreat just steps from the renowned restaurants, shops, and energy of King Street. Inspired by the city’s art, history, architecture, cuisine, and natural beauty, Hotel Richemont revels in the details that make indelible memories. Through an artful blend of historic and contemporary architecture, interior design, and stylish rooms to gathering spaces and warm service, the hotel celebrates the decidedly local and unique, captivates senses and hearts, and awakens the magic inside.

NOW HIRING

The Hotel General Manager, influentially leads with confidence and conviction while also showcasing resilience and adaptability. As the Operational Leader, you genuinely strive to serve others. You will also be a hard-worker who builds teams based on passion, collaboration, respect and the opportunity to grow.

• You will be empowered to make critical decisions and humble enough to roll-up your sleeves to get the job done.
• Communication and building relationships is naturally a top priority for you across the team, guests, community, vendors, and all.
• You prefer to be in the trenches [especially during peak periods] and professional colleagues would probably agree that you are not considered to be an "Office GM."
• You are someone dedicated to understanding every guest's [internal/external] name and their preferences.
  
  

A successful, Hotel GM shows up enthusiastic to touch tables at Two Bit Club, support housekeeping with rooms, welcome guests at the front desk and positively deliver on the financial bottom-line. Historically you've been known to go above and beyond to craft individually specific experiences - Each - being so unique that these moments become engraved as a lasting memory - because of how you made them feel.

Requirements

WHAT TO EXPECT. IN THE LODGE, RESTAURANT, & ROOMS…

• Schedule: May vary (days, nights, weekends, holiday’s) based on seasonality, covers, and hours of operation but in general you can expect to work 55 to 60 hours a week.
  
  

IRHG PERKS

• Competitive Pay PTO: Competitive base Performance based bonus (paid out quarterly) PTO after 90 days
• Health Insurance: Medical, Dental, Vision, Tele-med, Life, STD, LTD, LAP (Life Assistance Program)
• Retirement Planning: 401K (50% in match up to your first 6% investment), Roth, or both
• Home Loan Program: A zero-interest housing loan program to help you purchase a home.
• Working Advantage: Cost-free employee savings program for electronics, appliances, apparel, cars, flowers, fitness memberships, gift cards, groceries, hotels, movie tickets, rental cars, special events, theme parks, and more!
• Hospitality School Loan Program: A zero-interest hospitality school loan program to help you attend college classes in the hospitality industry
• Employee Discounts: Enjoy discounts while dining in and / or spending the night across 15 restaurant concepts and growing boutique hotel collection
• Maternity/Paternity Leave: 4 weeks PTO
  
  

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.