Office Coordinator

Department: Operations

Reports to: Operations Manager

Job Title: Office Coordinator

Classification: Salary, Exempt

Rate of Pay: Starting at $44,000

Position Status: Full-Time

Work Location: Charlotte, NC

Team Principles

In the performance of their respective tasks and duties, all employees are expected to reflect the following organizational values about our work:

-  We are committed to working to the best of our abilities to provide the highest possible service to Veterans, caregivers, donors, and partners.

-  We are committed to meeting deadlines, with or without direct supervision, and being responsive to requests from constituents and colleagues.

-  We are committed to upholding the highest standards of respect and cooperation in our professional relationships with other employees, vendors, and donors.

-  We are committed to working effectively and collaboratively as a contributor on all team assignments.

-  We are committed to engaging in active communication and coordination of work efforts with other employees and organizations. 

-  We are committed to working independently with self-discipline and accountability.

Job Summary

The Office Coordinator is responsible for performing clerical and administrative tasks at The Independence Fund to support daily operations and reports directly to the Operations Manager. Their duties include answering and transferring incoming phone calls to employees, greeting visitors and vendors, sorting and delivering mail to employees, updating and maintaining various internal organization products, and maintaining cleanliness and organization within the office including restocking refreshments and office supplies. The Office Coordinator will also work with the Professional Employer Organization (PEO) to establish programs and services to enrich, cultivate, nurture, and expand the talents and capabilities of staff through employee training and coaching. Additionally, the Office Coordinator will support the Operations Department in day-to-day tasks and events and supports the work of all employees who work in the Louise Avenue office by providing technical and material resources necessary for the performance of their duties.

Duties and Responsibilities

-  Perform routine clerical and administrative tasks which support daily operations;

-  Screen phone calls, emails, mail, and visitors and redirect to staff;

-  Sort and deliver mail to staff;

-  Greet visitors and vendors when they arrive;

-  Attend meetings, take meeting notes or minutes, and distribute notes to members;

-  Order, stock, and organize office stationary and refreshments;

-  Update and maintain various assigned internal or external organization products;

-  Maintain services or memberships when assigned;

-  Prepare correspondence and event materials;

-  Assist Independence Fund employees when requested.

Competencies

-  Excellent written and oral communication skills; 

-  Strong organizational and management skills;

-  Facility in the use of the Microsoft Office suite software;

-  Ability to establish and maintain excellent working relationships with supervisor, co-workers and volunteers; 

-  Passion for serving Veterans and their families;

-  Results-driven and solutions-oriented. 

Relationships

The Office Coordinator reports directly to the Operations Manager. The Office Coordinator will additionally take direction from the Chief Operating Officer or other executives when necessary. Collaborative relationships with all employees are required in order to perform the enumerated job duties.

Education and Experience

-  A high school diploma is required; a bachelor’s degree is preferred;

-  2-4 years of similar experience is preferred;

-  Demonstrated ability to work in an office setting with multiple departments.

-  Demonstrated ability to multi-task and manage a workload efficiently.

Working Requirements

This is a full-time “plus” position; 

-  Working hours vary but generally coincide with the organization’s business hours of 9 am to 5 pm. However, attendance at events and other demands of the position will require flexibility and the willingness to work non-traditional hours;

-  This job is performed in a corporate office environment;

-  Ability to travel is required;

-  A valid driver’s license is required;

-  Ability to pass a background check.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This position will be based out of the organization’s headquarters located at 412 Louise Avenue, Charlotte, North Carolina.

This is a full-time salaried position with benefits to be negotiated based on qualifications and experience.