What are the responsibilities and job description for the Banquet Captain position at The Imperial Event Center?
Are you passionate about creating unforgettable events? Join our dynamic team as a Banquet Captain and be part of one of Lancaster’s premier downtown venues. Here, you’ll have the opportunity to work with a motivated team in beautifully designed banquet and conference spaces, and help bring clients visions to life—whether it’s an elegant gala, a corporate meeting, or a milestone celebration. With the support of our experienced staff, you can make a lasting impact on every event you touch. If you thrive in a fast-paced, customer-focused environment, we’d love to meet you.
*MUST HAVE PREVIOUS EXPERIENCE*
BANQUET CAPTAIN SUMMARY:
Directs and coordinates activities of banquet staff during banquets. Serves, cleans and provides customer service during meetings and banquets and ensures that food is served promptly.
BANQUET CAPTAIN ESSENTIAL DUTIES:
- Consults with Banquet/Service Manager or Executive Chef on items such as serving arrangements, equipment needed, and additional employees.
- Inspects all room set ups prior to guest occupancy to insure room is set according to banquet event order specifications and banquet standards.
- Ensures sufficient banquet staff is present and prepared to service the banquet/meeting.
- Ensures that each guest is greeted, served and needs are met in a friendly, professional manner.
- Directs and participates in side work duties and prepares for future events as directed.
- Observes and serves food to ensure that food is correctly garnished and arranged on plates.
- Directs and clears all dishes and items used in the service of banquets and ensures proper storage.
- Greets all onsite function contacts upon arrival and reviews daily events.
- Check periodically with function contact to insure service and product quality.
- Maintains a clean and orderly work area.
- Maintains a professional appearance.
- May perform other duties as assigned.
BANQUET CAPTAIN QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Commitment to excellent guest service.
- Position requires multi-tasking abilities.
- Moving about in the function areas, bending, stooping, and kneeling.
- Ability to handle, carry or lift items up to 40 pounds.
- Time management.
- Room progression skills.
- Ability to read and understand a BEO.
- Familiar with POS systems.
- Ability to assign stations, tasks and teams thru delegation.
- Minimum of 1 year Banquet Captain experience.
BANQUET CAPTAIN WORK ENVIRONMENT:
- Evening, weekend, and holidays hours will be required.
- Moderate to high noise level.
- Fast paced environment.
Pay: $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Experience:
- Banquet Captain: 2 years (Required)
Ability to Commute:
- Lancaster, PA 17602 (Required)
Work Location: In person
Salary : $20