Agency Relations Coordinator

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2478465 **Job Description**  **Job Title: Agency Relations Coordinator** **Classification:**Full-Time, Non-Exempt **Department:**Programs & Partnerships **Reports to:**Regional Director and Director of Programs & Partnerships **Location:**Pocatello, ID **Service Area:** East Region **How to Apply:** **JOB SUMMARY:** Responsible for all matters in Partner Agency Relations within service area assigned. This includes establishing a strong Partner Agency Network within the service area assigned through the recruitment of agencies that align with The Idaho Foodbanks mission, supporting the growth and retention of partner agencies and all programs offered, and ensuring agency compliance with all necessary laws, policies, and guidelines regarding safe food distribution. The Agency Relations Coordinator position also supports the Regional Director and Director of Programs & Partnerships in identifying and ensuring equitable distribution of product on a statewide basis. **KNOWLEDGE, SKILLS AND EXPERIENCE:** Bachelor\'s Degree or equivalent experience in Social Services or Human Services Experience and commitment to serving low-income individuals and families Knowledge of food assistance programs, hunger issues, and/or experience with social service agencies preferred Must be strong independent worker as well as be able to work as a partner of a team Ability to communicate effectively, both orally and in writing Possess organizational skills and project coordination experience Experience in data collection and analysis Ability to make presentations and develop reports that include data and technical information Proven competencies in Microsoft Office products, including Word, Excel, Outlook, PowerPoint and standard office equipment Excellent customer service skills and friendly with others Demonstrated problem-solving and conflict resolution skills Fluency in English and Spanish a plus **JOB REQUIREMENTS:** Must have a clean, professional appearance. Must be able to pass a national background check. Must be able to pass a pre-employment drug screening. Must be able to provide an acceptable Motor Vehicle Record to meet insurance eligibility requirements. Have a valid Drivers License and access to an automobile with current auto insurance. Must be able to pass Managers-Level Food Safety Certification. Physical job requirements include ability to lift up to 30 pounds. Able to safely operate a large vehicle with limited visibility. Frequent travel required within counties served by organization/programs. Work with other team members and IFB departments in a cooperative and supportive way, providing assistance and occasional coverage for other positions. **PRINCIPAL DUTIES AND RESPONSIBILITIES:** **Agency Relations Intake and Monitoring** Screen prospective agencies and assist with application and mutual agreements between The Idaho Foodbank and partner agencies ensuring compliance with Foodbank policies and Feeding Americas standards. Conduct initial on-site visits and assist in the orientation of new agencies to Foodbank ordering procedures, picking up product, program requirements, etc. Conduct ongoing site monitoring while ensuring compliance with all documentation requirements and maintain agency files in prescribed methods approved by Feeding America. Assist agencies in development and implementation of corrective actions when found to be operating in violation of Foodbank policy, Feeding America standards or Internal Revenue Service Guidelines on the handling of donated product. Maintain knowledge and understanding of all Idaho Foodbank Programs offered and utilized in order to support Partner Agencies we l. Update, organize and keep current all Agency data and information in IFB database. **Agency Relations Outre**